Delivery Advisor

7 months ago


Noida, India NTT DATA Full time

Role Responsibilities
- Provide supervision and management to a medium to large sized team of IT Asset Management professionals.
- Administers policies and guidelines that directly affect team work activities.
- Establishes deadlines for completing assignments.
- Provide coaching, career path planning and mentoring to team.
- Create and provide ongoing feedback and reviews to individuals.
- Strong ability to motivate, direct and lead others.
- Organizational skills to provide leadership and direction to team
- Take the lead role in managing client relationships.
- Provide direction to team members on delivery management best practices and process improvement opportunities.
- Resolves escalated problems to maintain strong client experience levels.
- Manages escalation as per agreed escalation matrix.
- Manage and control expenses for the organization while ensuring resource optimization.
- Ensures team achieves performance and client service metrics.
- Identifies opportunities for growth and innovation.
- Ability to manage delivery costs to plan.
- Ability to multi-task in a dynamic environment.
- Ability to lead cross-functional delivery teams.
- Demonstrated attentiveness to quality and productivity.
- Strong analytical, problem solving, negotiation and organizational skills.
- Demonstrated ability to successfully manage and lead third party relationships.
- Experienced organizing and planning skills to effectively manage a team

**Requirements**:

- 10 or more years of relevant experience.
- Previous leadership or managerial experience.
- Experience working within global teams
- Demonstrated track record of delivering high quality services to customers
- Experience in project management and customer management
- Proactive and self-motivated
- Solid analytical, organizational and interpersonal skills
- Proven experience leading global services within challenging and complex environments, and possess the ability to work effectively across multiple groups and stakeholders, particularly executives Fluent in writing and speaking English and Spanish languages.

Preferences
- An Industry Certification such as Certified IT Asset Manager (CITAM), Certified Software Asset Management (CSAM) or Certified Hardware Asset Management (CHAMP)
- Working knowledge of service desk and field service operations
- Experience implementing and/or using Flexera Flexnet Manager Platform or ServiceNow
- Graduate in any discipline (technical field preferred)
- ITIL certification
- Experience working in a managed services environment
- Ability to learn new technologies, tools and processes quickly


  • Delivery Advisor

    7 months ago


    Noida, India NTT DATA Full time

    **"Delivery Advisor" **to join our team in **"India".** **Role Responsibilities** - Manage Technical Support Team - Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. - Implement Best Practices - Research and implement best practices in help desk and...


  • Noida, India NTT DATA Full time

    **Req ID**: 259198 We are currently seeking a Delivery Strategic Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Description: Support of Delivery Governance and Risk Management Position's General Duties and Tasks - Work collaboratively to ensure the successful design (and delivery) of assigned projects and programs for our...


  • Noida, India Hashmap Full time

    **Req ID**:259198 We are currently seeking a Delivery Strategic Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Description: Support of Delivery Governance and Risk Management Position's General Duties and Tasks - Work collaboratively to ensure the successful design (and delivery) of assigned projects and programs for our...

  • Delivery Advisor

    7 months ago


    Noida, India Hashmap Full time

    **Role Responsibilities** - Manage Technical Support Team - Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. - Implement Best Practices - Research and implement best practices in help desk and IT support. They also ensure policies and procedures are...

  • Delivery Advisor

    7 months ago


    Noida, India Hashmap Full time

    Role Responsibilities - Provide supervision and management to a medium to large sized team of IT Asset Management professionals. - Administers policies and guidelines that directly affect team work activities. - Establishes deadlines for completing assignments. - Provide coaching, career path planning and mentoring to team. - Create and provide ongoing...

  • Transition Advisor

    3 days ago


    Noida, India NTT DATA Full time

    **Req ID**: 217205 We are currently seeking a Transition Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). We are currently seeking an Transition Service Advisor to join our team in Remote, India. General Duties - Typically manages several transition teams or projects, each with their own transition manager. - Projects may require...


  • Noida, India NTT DATA Full time

    We are currently seeking an Account Service Advisor to join our team in India. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes,...


  • Noida, India Kyndryl Solutions Private Limited Full time

    **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    We are currently seeking an Account Service Advisor to join our team in India. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Seeking specialty in Knowledge Management. Responsibilities include the management and...

  • Delivery Partner

    1 week ago


    Noida, India Kyndryl Solutions Private Limited Full time

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Noida, India NTT DATA Full time

    **Req ID**: 242970 We are currently seeking a Account Service Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Dedicated Discovery Admin with high-level ITOM knowledge - ServiceNow proficient - CMDB, Discovery, and Service Mapping a must - Event Management, Agent Client Collector (ACC), and Service Graph Connectors (SGCs)...


  • Noida, India Hashmap Full time

    **Req ID**:242970 We are currently seeking a Account Service Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Dedicated Discovery Admin with high-level ITOM knowledge - ServiceNow proficient - CMDB, Discovery, and Service Mapping a must - Event Management, Agent Client Collector (ACC), and Service Graph Connectors (SGCs)...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    We are currently seeking an Account Service Advisor to join our team in India. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Provide training for ITIL and ITSM Tool. Responsible for Project Mangement...


  • Noida, India DXC Technology Full time

    **Essential Job Functions** - Leverages operating models to ensure that appropriate resources are available to meet client needs. - Reviews records of expenditures to ensure that they align with strategies and do not exceed approved budgets. Identifies, researches and escalates issues related to budgetary compliance in relation to expenditures. - Guides and...

  • Product Owner

    3 weeks ago


    Noida, Uttar Pradesh, India Right Advisors Private Limited Full time

    Right Advisors Private Limited is a leading FinTech platform seeking an experienced Product Owner to drive the delivery of high-quality financial products in a fast-paced environment.About the RoleWe are looking for a seasoned professional who can work closely with business heads and engineering partners to develop product strategies, roadmaps, and execution...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Role Overview The NTT DATA Services Security Analysis Advisor works closely with the Information Security Manager (ISM) to ensure the seamless delivery of all information security services that NTT DATA provides to the customer. Role Responsibilities (high level summary of key duties) The responsibilities of the Security Analysis Advisor include: 1. Assess...

  • Networking Advisor

    6 months ago


    Noida, Uttar Pradesh, India Hashmap Full time

    **Req ID**:272290 We are currently seeking a Networking Advisor to join our team in noida, Uttar Pradesh (IN-UP), India (IN). **Daily Responsibilities** - Working with Vendor in certifying new OS and Hardware platform according business needs. - Leading cloud-based solution/automation to enable Citi Cloud for Private and Hybrid Cloud Deployments focusing...


  • Noida, Uttar Pradesh, India Deutsche Bank Full time

    **Private Banking Advisor**: **Job ID**:R0335611**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-24**Location**:Noida**Position Overview**: **Job Title - Private Banking Advisor** **Location - Noida** **Role Description** **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll...


  • Noida, India Deutsche Bank Full time

    **Job Title: Business Banking Advisor - Branch Banking** **Location - Mumbai** Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. **JOB ROLE** The primary objective is to...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    **Req ID**: 294540 We are currently seeking a ITIL/ITSM Processes Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The IT Service Manager will need to provide the leadership of the ITIL Service Management capability for Service Design, Introduction and Transition. Champion the ITIL control processes for Problem, Change, Release,...