Business Ops Professional

4 months ago

Bengaluru Karnataka, India IBM Full time

Introduction
We are looking for a Business Operations Professional in the IBM India Infrastructure BCO (Business Compliance and Operations) team who will be responsible for managing day to day operations in the Lab, issues management and resolution, employee connect and interlocking with the country support teams. In the BCO team we create compelling experiences for our teams everyday and provide the required Operations support to ensure improved productivity and high employee morale.

Your Role and Responsibilities
- Support all activities pertaining to Facilities management including resolution of any operational issues
- External & Internal events - Co-ordination and supporting of events like Employee All Hands, Executive Briefings and Employee events in Pune location and across all Infrastructure sites
- Coordination with the IBM GRE (Real Estate) team for closure of facility related issues, refurbishment of existing floors and any site improvements undertaken.
- Supporitng of WW executives visit - Transportation, Accommodation, Security, Access and F&B.
- Periodic connects with Country Support Teams - GRE, Procurement, Devices, Security, STPI/SEZ, Business Compliance etc for supporting BAU ops matters.
- Facility walk thru with Program leaders, Tower Op's focal & GRE teams, recording, tracking & closure of all snags recorded during walk thru
- Coordination of server lab planned and unplanned outage support during annual PPM with GRE, Lab admins & project teams.
- Support forward & reverse testing of assets duirng business control driven excercise & PIT audits.

Required Technical and Professional Expertise
- 4+ years of Industry experience in MNC.
- Previous experience as a Business Operations Professional or in a similar role preferable
- Good knowledge of Operations Management
- Excellent communication, collaboration and interpersonal skills
- Vendor Management and Budgeting.
- Client Focus & Problem Solving abilities

Preferred Technical and Professional Expertise
- As recorded above.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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