Communications Coordinator

5 months ago

Mumbai Maharashtra, India CrossBoundary Full time

**Communications Coordinator - CrossBoundary Group**
**CrossBoundary Group**

**About the Firm**

CrossBoundary Group is looking for a creative and proactive Communications Coordinator who will help develop, implement, and track our global communications projects and strategies.

The Communications Coordinator will be a member of CrossBoundary Group’s Communications team and report to the Global Head of Communications in Nairobi, Kenya. The Communications Coordinator will work closely with CrossBoundary Group’s globally distributed teams.

**Who We Are**

CrossBoundary Group operates in emerging and frontier markets that also hold immense investment opportunities. Team members come from diverse backgrounds, but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.

**Who You Are**
- Excellence: An impeccable eye for detail. You hold yourself to high standards to overdeliver on all tasks - big or small - if you know it will help unlock a win
- Clear Communicator: Excellent written and verbal communication skills; crisp, clear, concise, and persuasive communicator who can connect with a broad range of audiences
- Flexible: You are comfortable with ambiguity and effective in a fast-moving and complex environment that does not have a fixed rule book
- Curiosity: You are energized by staying up-to-date on the latest trends in content, communications, and media - including changing algorithms and integration of artificial intelligence - and a voracious appetite to learn more
- Collaborative: You are eager and willing to work across diverse teams, projects, and time zones. You enjoy training colleagues, contractors, and stakeholders to consistently deliver excellent work
- Bias to Action: Self-starter with an entrepreneurial mindset to creatively and independently solve new problems
- Prioritizes Results: You use data to draw connections and measure results between your content, campaigns, and achieving the business’ core objectives

**Required Qualifications**
- 1-2+ years’ experience in a communications or content-related role
- Degree in marketing, journalism, communications, or related field
- Experience developing digital and social media content
- Basic graphic design capabilities in either Canva or Adobe Creative Cloud
- Intuitive writer - writing clearly, concisely, and persuasively is effortless for you
- Ability to perform a content gap analysis and execute a content plan independently
- Strong researcher with an ability to grasp new concepts quickly
- Strong relationship-building skills and ability to coordinate with multiple stakeholders
- Independent worker who thrives in a deadline-driven environment
- Proficiency tracking analytics on new and social media platforms (e.g., LinkedIn, Twitter, Instagram, Google Analytics and AdWords, etc.)
- Strong organizational skills
- Knowledge of how to pitch journalists and editors is a plus
- Experience using marketing automation software is a plus

**Primary Responsibilities**
- Synthesize messaging and expertise from CrossBoundary teams into accurate and compelling content
- Create engaging storytelling and multimedia experiences by producing blog articles, web pages, social media, video and podcast scripts, printed/promotional material, and more
- Produce graphics for digital and printed materials, including banners, invitations, and social media posts highlighting recruitment and new hires
- Manage and schedule a pipeline of content for social media and online platforms within a shared content calendar
- Produce monthly and quarterly analytics reports
- Track and maintain databases of content and earned media, as well as a repository of thought leadership across targeted topics
- Update, edit, and post new web content, including keeping CrossBoundary’s team and recruiting pages current
- Conceptualize and launch new website features as needed
- Develop templates and guidelines for internal and external communication products in line with CrossBoundary’s brand
- Develop a deep understanding of CrossBoundary’s corporate brand and messaging
- Track and contribute results to department reporting and OKRs

**Location**

**Equal Opportunity Employer**

**Contact**

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