Customer Relationship Executive
2 weeks ago
**Desire Knowledge**:
- Proactive attitude, passion for customer satisfaction and ability to build rapport with Customers.
- Strong organization skills with a problem-solving attitude
- Excellent written and verbal communication skills
- Attention to detail
- Team player with leadership skills
- Good presentation and Negotiation skill
- Proficient in MS Office with working knowledge of CRE platforms.
Job specification:
- Build relationships with our customers.
- Create plans to address customer’s needs
- Schedule regular meetings with customers to ensure they are satisfied.
- Act as point of contact for complaints and escalate issues as appropriate
- Help up-sell or cross-sell services and products by marketing our products.
- Ensure both the company and customer adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal teams (e.g., sales) to address customers’ needs
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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