Customer Relationship Executive
2 months ago
**DESIGNATION**: Customer relationship executive
**INDUSTRY**:Steel industry
**SALARY**:Upto 18k
- Establishing and nurturing strong relationships with customers
- Understanding customer needs and preferences, and providing excellent customer service
- Addressing customer inquiries, concerns, and complaints promptly and professionally
- Handling customer conflicts or escalations in a calm and professional manner
- Proactively engaging with customers, identifying their pain points, and offering solutions to ensure long-term satisfaction and loyalty
- Collecting feedback from customers through surveys, interviews, or other means
- Maintaining accurate records of customer interactions, transactions, and feedback
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Hirapur, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8962528896
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