Executive - Crew Services

1 week ago


Gurugram Haryana, India TATA SIA Airlines Limited Full time

**Job Overview**:
The position of Executive - Crew Services is responsible for managing all administrative matters regarding flight crew, including but not limited to AEP, Crew Logistics, ForEx, Uniform and Visa. This position shall report to the Manager - Crew Engagement & Services.

**Key Responsibilities**:

- Extracting crew data from ARMS pertinent to AEP and ensuring statutory compliances are met for the issue of fresh AEPs and/or renewals across flight crew bases, pan India
- Communication and coordination between Security - AEP Cells pan India and flight crew for AEP collection and/or surrender
- Communication and coordination between internal stakeholders and flight crew for CMC cards
- Responsible for crew uniform STO (Stock Transfer Order) of newly joined flight crew
- Conducting the Planning, Engagement & Services (PES) orientation at crew induction programs
- Assist crew with ForEx, travel authorization letters, visa, post-travel reports and reimbursements
- Monitor crew grievances and provide timely resolutions
- In charge of maintaining and updating personnel files with documentation strictly pertinent to Flight Operations
- Other pertinent duties assigned by the reporting manager and/or HOD

**Skills & Attributes**:

- Good communication and interpersonal skills - both verbal and written
- Proactive, quick learner, self-motivated and adaptable to change
- Attention to detail and problem-solving skills
- Familiar with SAP Applications

**Work Experience**:

- A year of prior experience is preferred

**Qualification**:

- Bachelor’s degree from any recognized University

**Location**:
Gurgaon

**Note**:
**All Vistara employees are required to be fully vaccinated against COVID-19.



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