Qsr Crew Member
2 months ago
**Overview**:
As a QSR Crew Member, you will be responsible for delivering excellent customer service in a fast-paced environment. You will assist with food preparation, maintain cleanliness, and ensure a positive guest experience. Attention to dietary preferences and quick, accurate service are crucial and reports to QSR Manager.
**Duties and Responsibilities**:
**Customer Service**:
- Greet customers and assist with their orders.
- Ensure accuracy in order-taking and respond to special dietary requests.
- Handle customer complaints or feedback promptly and professionally.
**Food Preparation**:
- Prepare and assemble menu items like sandwiches, tacos, hot dogs, burgers, pizzas, and desserts.
- Follow recipes and portion guidelines, paying attention to special dietary requirements.
**Health and Safety Compliance**:
- Adhere to all food safety regulations, hygiene standards, and cleanliness protocols.
- Ensure food preparation areas, utensils, and equipment are properly sanitized.
**Team Collaboration**:
- Work efficiently with team members during busy shifts to maintain a smooth workflow.
- Help maintain a clean dining area and kitchen by following cleaning schedules.
**Cash Handling & Order Processing**:
- Operate the cash register and handle cash, credit card, and digital payments accurately.
- Ensure prompt and efficient order processing.
**Inventory & Supplies**:
- Keep track of stock levels, inform management of shortages, and restock items as needed.
- Assist in receiving deliveries and maintaining inventory control.
**Key Responsibility Areas as QSR Crew Member**
**Customer Service Excellence**:
- Greet customers promptly and warmly.
- Take and process orders efficiently, ensuring accuracy.
- Handle special dietary requests and resolve customer concerns professionally.
**Food Preparation & Quality**:
- Prepare menu items like sandwiches, tacos, hot dogs, burgers, pizzas, and desserts according to company standards.
- Ensure food quality, taste, and presentation meet or exceed expectations.
- Follow recipes and portion sizes accurately while adhering to dietary preferences.
**Cleanliness & Hygiene**:
- Maintain a clean and organized workspace, including kitchen, counters, and dining areas.
- Follow health and safety guidelines, ensuring compliance with local food safety regulations.
- Perform regular cleaning tasks such as sanitizing food prep areas, utensils, and equipment.
**Speed & Efficiency**:
- Ensure quick service by preparing and delivering orders in a timely manner.
- Maintain efficiency during peak hours without compromising on quality.
- Collaborate with team members to optimize workflow and reduce wait times.
**Cash Handling & POS Operations**:
- Accurately handle cash, credit card, and digital transactions.
- Ensure proper operation of the POS system, minimizing errors during order processing.
- Balance cash registers at the end of each shift and report discrepancies.
**Inventory Management & Stock Replenishment**:
- Monitor stock levels and report shortages to management.
- Restock items as needed, ensuring that all ingredients and supplies are available during service.
- Assist in receiving and storing deliveries, ensuring proper inventory rotation (FIFO).
**Team Collaboration & Communication**:
- Work closely with fellow QSR crew members and supervisors to ensure smooth operations.
- Communicate effectively within the team to address any issues or customer feedback.
- Support team members in tasks such as food prep, cleaning, or serving when required.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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