Csa (Customer Service Associate)

6 months ago

Gurugram Haryana, India ARME Consulting Full time

**Currently seeking a highly organized and customer-focused individual to join as a CSA for a Reputed BPO. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.**

**Position**:Patient Relationship Officer / Customer Service Associate

**Location**: Gurgaon, Haryana

**Job Type**: Work from Office

**Benefits**:

- Provident Fund
- ESI
- Accidental Insurance
- Rewards and Recognitions

**Qualifications**
- Any Graduate/Preferably Science Graduate
- 0 to 3 years of experience in Customer Service.
- Must be fluent in English, Hindi and any languages from Telugu, Kannada, Malayalam and Tamil
- Rotational Shifts & Week offs (Night Shifts also)
- No night shifts for females

**Required Skills**:

- Good communications skills
- Ability to listen proactively
- Good interpersonal skills
- Ability to handle work well and maintain quality
- Problem solving skills

**Responsibilities**:

- Associate will be responsible for handling incoming and outbound calls from customers/Patients
- Answer calls professionally to provide information about doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints
- Keep records of customer interactions and transactions, recording details of inquiries, complaints,and comments, as well as actions taken in CRM
- Associate must reply to those queries in a set format

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (required)

**Language**:

- English (preferred)
- Telugu (preferred)
- Kannada (preferred)
- Malayalam (preferred)
- Tamil (preferred)

Work Location: In person

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Drimlite Full time

    **Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...

  • Customer Service Associate

    3 months ago

    Gurugram, Haryana, India CHOKORE -Rangreza Retail Services Private Limited (www.chokore.com) Full time

    We are looking to hire a **Customer Service Associate **with panache and flair to woo the customers - Resolving queries over telecon: CSAs help customers with their concerns and complaints. - Providing information: CSAs provide product information and recommend services based on customer needs. - Maintaining relationships: CSAs work to maintain positive...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Drimlite Full time

    **Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...

  • Customer Support Associate

    6 months ago

    Gurugram, Haryana, India Drimlite Full time

    **Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...

  • Customer Support Associate

    7 months ago

    Gurugram, Haryana, India Drimlite Full time

    **Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...

  • Customer Support Associate

    2 months ago

    DLF Ph-III, Gurugram, Haryana, India Teleperformance Full time

    _Customer Support Associate _- **International Voice Process** Location - Gurugram, Sector 19 Work Mode - In Office **Immediate Joiners Only** - Preferred Profile:_ - Must have good command in English and should be able to speak fluently. - Must have minimum 6 months experience in BPO sector in a CSA profile with valid documents. - Working Schedule:_ - 5...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Teleperformance Full time

    **HIRING FOR CUSTOMER SERVICE ASSOCIATE (Technical and non-technical processes)** **LOCATION : Gurgaon** **Freshers / Experienced Both are applicable** **Graduation is mandate** **Salary : 20-32k CTC (apart from Incentives)** **5 days of working and rotational offs** **Excellent communication skills are required.** **Immediate joiners...

  • Csa (Customer Service Associate)

    1 month ago

    Gurugram, Haryana, India Nexus Jobs Full time

    **Job Title**: Customer Success Associate **Company**: PhonePe **Location**: Udyog Vihar, Gurugram (Work from Office) **Requirements**: - Graduate from any field - Excellent communication in English (No MTI/RTI) - Min 1 year of sales experience (ML Sales preferred) or fresher with customer support experience **Salary**: ₹25-29 LPA **Shifts**: 24x7...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Tynimo Lifestyle Private Limited Full time

    **ROLE AND ELIGIBILITY CRITERIA** **Role/Position:CSA** **Reporting to:Supervisor / ASM** **Location:Gurugram Reach 3 Road Mall** **Basic Eligibility Criteria**: - Experience: 6 months-1 year experience is retail industry / Fresher - Qualification: Undergraduate/ Graduate **Selection Process**: - Screening round by Hr - Personal Interview by...

  • Client Service Associate

    7 months ago

    Gurugram, Haryana, India Saxo Bank Full time

    About the job: Client Service Associate (CSA) is the face of Saxo towards Clients. The main responsibility of the position is to execute client service in a Professional manner driving positive NPS, adhering to the service processes and displaying compliant behavior. Besides the tasks of a CSA the SCSA has the skills and knowledge to solve the more complex...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    4 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    1 month ago

    Gurugram, Haryana, India Teleperformance Full time

    Walk-in Interview for Customer Support Associate - Voice Process at Teleperformance Job Title : Customer Support Associate - Inbound Voice Process Location: gurgoan, Haryana CTC : Up to 20k PM Qualification: Fresh Graduates. Freshers both can Apply Working Hours: 9-hour shift Work Days: 6 days working with one rotational week off No Night Shifts for...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Associate(Blended process)** **Location: Gurugram** **Eligibility: - ** Graduation is mandatory. Experience in Mail/chat is mandatory. Versant 5 level of communication. Salary for Experience is 24k ctc 20k in-hand + 1k PLI bonus Pay: ₹20,000.00 per month Schedule: - Day shift - Rotational...

  • Customer Support Associate

    3 weeks ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for International process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experienced** **Shift - 24/7 Rotational shift** **Salary - 30000 CTC Per Month** **Working Days - 5 days (2 weekly...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for voice process for Telugu/Tamil sales profiles** **Virtual interview.** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experienced** **Shift - 24/7 Rotational shift** **Salary - 29000 CTC Per...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for International process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Experience with sale experience** **Shift - 24/7 Rotational shift** **Salary - 30000 CTC Per Month** **Working Days -...