Client Relationship Partner
6 months ago
Provide support for customer questions or concerns by responding to customer issues and inquiries (e.g., billing, technical, renewal and retention of existing subscriptions and services) in a professional mannerWork collaboratively with members of Client Services and Client Relations to ensure collaboration and communication to anticipate and support client needsWork with cross-functional groups, including, but not limited to, marketing, finance, event operations, legal, product teams, data teams,, to initiate and execute projects within the constraints of tight, and often fluid, time deadlinesServe as a local extension of the global Client Relations management team to help triage operational issues, client inquiries or any other such matters that can benefit from “on the ground” attention and problem-solvingAssist in obtaining appropriate marketing materials
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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