Client Relationship Executive
5 months ago
**Client Relationship Manager**
We are a digital media company looking for a customer relationship manager who is experienced with working in creative/advertising agencies.
**Customer Relationship Manager Responsibilities**:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.
**Customer Relationship Manager Requirements**:
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- Customer relationship management: 1 year (required)
- Advertising Agency: 1 year (required)
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