Call Center Executive

**Job Overview**: As a Call Center Executive, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries or complaints. You will represent our company as the first point of contact for customers, ensuring their concerns are addressed promptly and professionally. **Key...

**Objectives of this role** - Handle a large volume of inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions - Maintain ownership of calls throughout the...

Freshers can apply - Handling customer complaints and taking service booking - Meeting daily/monthly targets allocated - Better career opportunities **Salary**: ₹12,500.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Experience**: -...

IT company looking for an Call Center Representative to work with us in our Kozhikode office.Bachelor degree holder in IT background is an advantageExcellent communication skill in English and Hindi is mustLocation: Eranjipalam, Kozhikode, Kerala.Joining in 2 weeks.Schedule: Day shiftAbility to commute/relocate: Kozhikode, Kozhikode , Kerala: Reliably...

We are currently seeking individuals to join our team as Call Center Representatives. As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues in a professional and efficient manner. **Requirements**: - Any Graduates with basic computer knowledge - Good...

**Qualifications**: - Marketing skills - Prior experience in call center roles - Knowledge of medical treatments - Familiarity with medical terminologies to review reports - Proficiency in English, Hindi, and Malayalam - Preference for female Ayurvedic doctors - Respond to leads - Coordinate appointments and follow-ups - Maintain accurate records of patient...

**takes calls from customers and our sales team answering questions or addressing any concerns they may have**. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: -...

**Position: - Call Centre Executive** **Year of Experience: - 0- 2 years** **Qualification: - HSC/Graduate** **Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper...

Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing information. - Maintain a courteous and empathetic tone during customer interactions. - Ensure customer satisfaction through effective communication and problem-solving. - Determine the requirement of the caller and handle calls effectively....

Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing information. - Maintain a courteous and empathetic tone during customer interactions. - Ensure customer satisfaction through effective communication and problem-solving. - Determine the requirement of the caller and handle calls effectively....

l Determine the requirement of the caller and handle calls effectively. Follow communication scripts while handling different topics. l Update job knowledge by participating in training. Identify the learning needs and discuss with the Team Manager. l Answer inquiries by researching, locating, and providing information. l Resolve problems by clarifying...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

**Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to...

**Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to...

Handle inbound and outbound calls with professionalism and courtesy. - Assist customers with inquiries, requests, and complaints to ensure their needs are met. - Provide accurate information about our products, services, and policies. - Resolve customer issues efficiently, aiming for first-call resolution whenever possible. - Location:Irinjalakuda Pay:...

**Job Title: Telecalling Executive** **Location**: Kerala, India **About Welota**: Welota is a dynamic app-based company revolutionizing services across Kerala. We provide an extensive range of services accessible through our innovative platform, catering to the diverse needs of our customers. Join us in shaping the future of service accessibility across...

**Number of Vacancies - 2**: **Job Discription**: **Job brief**: **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize...

Responsibilities include **greeting guests, issuing visitor badges, taking phone calls, sorting correspondence, answering to client inquiries**, ordering office supplies, maintaining the reception area clean and organized, receiving shipments, updating records and files, maintaining schedules Pay: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Cell...

The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement. **Qualifications** - Excellent Customer Support and Customer Service skills - Strong...