Tele Calling Executive

6 months ago

Calicut Kerala, India Welota solutions private limited Full time

**Job Title: Telecalling Executive**

**Location**: Kerala, India

**About Welota**:
Welota is a dynamic app-based company revolutionizing services across Kerala. We provide an extensive range of services accessible through our innovative platform, catering to the diverse needs of our customers. Join us in shaping the future of service accessibility across the state

**Role Overview**:
**Job Title: Telecalling Executive**

**Job Overview**:
**Responsibilities**:

- **Outbound Calls**:

- Conduct outbound calls to prospective customers with the goal of explaining our products/services and generating interest.
- **Lead Generation**:

- Identify and qualify potential leads through effective questioning and active listening.
- **Product/Service Presentation**:

- Clearly and effectively communicate the features and benefits of our products/services to potential customers.
- **Customer Relationship Management**:

- Maintain accurate and detailed records of all interactions with customers in the CRM system.
- **Achieve Sales Targets**:

- Work towards and achieve individual and team sales targets within the defined timeframe.
- **Handle Objections**:

- Address customer concerns and objections professionally, providing necessary information to overcome resistance.
- **Follow-Up**:

- Implement a systematic follow-up process to nurture leads and maintain ongoing communication with potential customers.
- **Feedback and Reporting**:

- Provide feedback on customer responses and market trends to the sales and marketing teams. Prepare regular reports on call activities and results.
- **Customer Satisfaction**:

- Ensure a positive customer experience by delivering exceptional service and resolving any issues or concerns promptly.

**Qualifications**:

- Proven experience as a Telecalling Executive or similar customer service/sales role.
- Excellent verbal communication skills and a persuasive demeanor.
- Ability to handle rejection positively and persistently pursue goals.
- Familiarity with CRM systems and basic computer skills.
- Strong organizational and multitasking abilities.
- Results-driven with a focus on achieving and exceeding targets.
- High school diploma or equivalent; additional education or certifications in sales or communication is a plus.

**Working Conditions**:

- This is an office-based role requiring regular working hours, but flexibility may be required to accommodate different time zones or peak calling times.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Telecommunication: 1 year (preferred)

Work Location: In person

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