CRM Executive

3 weeks ago


Kalbadevi Mumbai Maharashtra, India Kp Packaging Full time

Position - CRM.

Salary - Upto 35k.

Location -Lower Parel.

**Jewellery background will be an added advantage.**

The CRM oversees the company’s CRM strategies to increase customer retention, engagement, and satisfaction. This role involves collaborating with marketing, sales, and product teams to develop campaigns that improve the customer journey and experience.

**Key Responsibilities**:

- Develop and implement CRM strategies to maximize customer lifetime value.
- Manage and optimize the CRM system for effective lead nurturing and sales support.
- Jewellery background will be an added advantage.
- Analyze customer data to improve campaign effectiveness and inform future strategies.
- Coordinate with marketing, sales, and product teams to align CRM efforts with broader company goals.
- Ensure compliance with data privacy regulations like GDPR.
- Report CRM performance to senior management and recommend improvements.

**Qualifications**:

- Bachelor’s degree in marketing, business, or a related field.
- Proven experience with CRM platforms.
- Strong analytical skills and experience with customer data.
- Excellent communication and leadership skills.
- Knowledge of customer segmentation and targeted marketing strategies.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- What is your current area pin code ?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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