Front Office: Ojt
1 month ago
**Profile Introduction**:
The Front Office On-the-Job Trainee (OJT) will undergo a hands-on training program designed to familiarize them with the day-to-day operations of a front office in a professional environment. The trainee will learn about customer service, reception duties, office administration, and other essential functions required for the smooth operation of the front office. This role provides an opportunity for career development and skill-building in customer interaction, communication, and office management.
**Key Responsibilities**:
- Greet and assist visitors, clients, and guests with a professional and friendly attitude.
- Ensure visitors sign in and out of the office and provide necessary security instructions.
- Assist with scheduling appointments, meetings, and room bookings.
- Maintain office calendars and manage office correspondence.
- Perform basic clerical duties, including filing, data entry, and document preparation.
- Assist with the management of office supplies and inventory.
- Support front office staff in the coordination of day-to-day tasks, such as handling mail and deliveries.
- Learn to manage office equipment (e.g., photocopiers, printers, phones) and troubleshoot minor issues.
- Help organize and maintain filing systems (both physical and digital).
- Assist in managing guest logs and ensuring that all records are accurate and up-to-date.
- Assist with preparing reports or presentations under supervision.
**Profile Requirements**:
- Currently enrolled in or recently completed a degree or diploma in Business Administration, Hospitality, Customer Service, or a related field (or equivalent academic background).
- No prior work experience is required; however, any experience in customer service or office settings is a plus.
- Strong communication skills, both written and verbal.
- Excellent interpersonal skills with a focus on providing exceptional customer service.
- Proficient in Microsoft Office and basic computer skills.
- Ability to multitask and work in a fast-paced environment.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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