Guest Services Associate

2 weeks ago

Goa, India Moustache Escapes Full time

**Role:

- Guest Services Associate**

**location:

- North goa**

**Company:

- Moustache Escapes**

**Experience:

- 1-3 year**

**Overview**:
As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction.

**Key Responsibilities**:
**1. Cleanliness and Organization**:

- Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.
- Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.
- Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

**2. Food and Beverage Assistance**:

- Assist in the setup and breakdown of dining areas before and after meal service.
- Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.
- Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

**3. Customer Service**:

- Greet guests warmly and assist them with seating arrangements and any inquiries they may have.
- Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.
- Handle guest complaints or concerns professionally and escalate issues to management when necessary.

**4. Team Collaboration**:

- Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.
- Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.
- Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

**5. Health and Safety Compliance**:

- Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.
- Report any safety hazards or maintenance issues to the appropriate personnel immediately.
- Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

**Qualifications**:

- High school diploma or equivalent in Hospitality or Hotel management.
- Previous experience in a customer service or hospitality role preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining cleanliness standards.
- Flexibility to work evenings, weekends, and holidays as required.
- Basic knowledge of food safety and sanitation practices is desirable.

As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total: 1 year (preferred)

Work Location: In person

  • Guest Service Associate

    4 weeks ago

    Goa, India Jaglax Homes Full time

    Koala by Jaglax Homes is a premier hospitality company specialising in luxury villa accommodations in North Goa. We are on the lookout for a **Guest Service Associate** to manage guest service for our exclusive villas. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and...

  • Guest Relation Associate

    4 weeks ago

    Goa, India The Baywatch Resort, Goa Full time

    Job Title: Guest Relations Associate Department: Front Office Reports To: Guest Relations Manager Summary: The Guest Relations Associate is responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction throughout their stay. They will be the primary point of contact for guests, handling inquiries, resolving issues,...

  • Guest Service Associate-female

    4 weeks ago

    Goa, India The Fern Kadamba Hotel & Spa Full time

    Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

  • Guest Relation Associate/executive

    7 days ago

    Goa, India Pai Infinite Solutions Full time

    Should Provide excellent customer service to the guest. - Handing Guest complaint - Overseeing VIP guest arrival and departure - Timely being in touch with guest - Good command over Hindi and English essential. South Indian language will be an added advantage - Height not less than 5”5 Pay: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Commuter...

  • F&b - Guest Service Expert

    5 days ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 23179619 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Colva Goa, Colva Beach Road, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • Guest Service Associate

    1 week ago

    goa, India NOVOTEL Full time

    Job DescriptionAssist in  the day-to-day operation of the department to ensure service standards are followed Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met Monitor labor costs while ensuring effective scheduling and department productivity Address guest concerns and react...

  • Guest Service Associate

    7 days ago

    Goa, India IHCL Full time

    Job Responsibilities - To prepare food and provide prompt, courteous and accurate service to all the customers (both internal and external) as per the set standards - Prepares the entire required mis en place that is required for a smooth kitchen operation and ensures that the section is set prior to service - Controls wastage without compromising on food...

  • Guest Service Associate

    7 days ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24026575 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Goa Anjuna, Survey No 11/14 Plot B C&E, Anjuna, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods,...

  • F&b Associate

    6 days ago

    Goa, India Kish Hospitality Consultant Full time

    Food & Beverage Associate: - Food & Beverage Associate process orders and serve food & beverage items to Guests, ensure Guests are satisfied with their dining experience, process customer payments, and immediately handle complaints and concerns as they occur. They have knowledge of service techniques, food and beverage product and practices of responsible...

  • Guest Relation Executive

    6 days ago

    Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Food & Beverage Associate

    3 weeks ago

    Goa, India The Postcard Hotel Full time

    **Food & Beverage - Associate** Passionate about growing in food & beverage industry? As a food & beverage associate, you will assist your team to complete daily tasks with utmost sincerity and guest focused sight to create unforgettable food & beverage experiences for our guests. **What is in it for you**: - Opportunity to learn and grow in a fast paced...

  • Front Office Associate

    6 days ago

    Goa, India Lemon Tree Hotel Full time

    The Associate will be the face of the company for many of the guests. Thus the job responsibilities will include and not limited to: - Greet and welcome guests upon arrival. - Register guests as per LTH Standards and immediately update the system. - Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house...

  • Guest Relation Executive

    4 weeks ago

    Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Reservation Associate

    4 weeks ago

    Goa, India NOVOTEL Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • F&b Service Associate

    4 weeks ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24065857 **Job Category** Food and Beverage & Culinary **Location** Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Guest Relationship Executive

    4 weeks ago

    Goa, India CSML INDIA PVT LTD Full time

    Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. - Contact appropriate individual or department as necessary to resolve guest...

  • Guest Experience Expert

    4 weeks ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 23209191 **Job Category** Rooms & Guest Services Operations **Location** The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Expert

    7 days ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 23207089 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Colva Goa, Colva Beach Road, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relation Executive

    7 days ago

    Goa, India SINQ Hospitality Full time

    Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Handling inquiries and complaints - Ensuring guest satisfaction - Attend to special guests (e.g. VIPs) and answer their inquiries - Reservations and bookings **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: -...

  • Guest Relation Executive

    4 weeks ago

    Goa, India CSML India Pvt Ltd Full time

    Opportunity to work with a renowned Hotel for GRE Location - North Goa Working Days - 6 days (1 Week off Between Monday - Friday) Minimum 1 year exp - Good English Communication. Minimum Qualification HSC **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome...