Server Health and Monitoring Administrator
2 weeks ago
About Us:
At apexanalytix, we’re lifelong innovators Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
**QUICK TAKE and THE WORK -**
- Analyze alerts in real-time, prioritize issues, troubleshoot, manage escalations, handle incidents, and resolve problems promptly.
- Take full ownership of events from detection through resolution, including comprehensive reporting.
- Mentor junior associates and staff, providing guidance and support in their duties.
- Transfer knowledge to team members and contribute to best practices.
- Install monitoring agents, monitor capacity levels, and generate reports.
- Collaborate with Application Support, Development, Storage, Server, Database, and VM teams to address issues and optimize performance.
- Review system event logs, identify configuration errors, and manage system software verification.
- Monitor usage levels, identify runaway processes, and configure alerts for Oracle and SQL databases.
**THE MUST-HAVES -**
- Bachelor's degree in a relevant field.
- 3+ years experience with proficiency in monitoring systems and tools.
- Previous 24 X 7 operations experience
- Technical Skills: Proficiency in Dynatrace, SolarWinds, ServiceNow ITOM, and similar tools.
- Experience with Microsoft SQL and IIS
- Ability to work flexible hours and occasional weekend support as needed
**Benefits**
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
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