Inbound Customer Service Representative
6 months ago
Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves.
**Responsibilities**
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
Pay: ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Secondary(10th Pass) (required)
Work Location: In person
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