Inbound Customer Service Representative
2 months ago
**Job Title**: Inbound Chat Process Support Executive
**Location**: Vikaspuri, Delhi
**Job Summary**:
**Key Responsibilities**:
- Handle inbound customer inquiries via chat, ensuring prompt and accurate responses.
- Provide solutions to customer issues by understanding their needs and offering guidance or escalation where required.
- Maintain a high level of professionalism and customer service during interactions.
- Keep records of customer interactions, complaints, and resolutions for reporting and analysis.
- Collaborate with internal teams (such as technical or product) to resolve customer queries efficiently.
- Stay updated on product or service knowledge to provide accurate information.
- Follow standard operating procedures and contribute to improving the process for better customer service.
**Qualifications**:
- High school diploma or equivalent; higher education preferred.
- Previous experience in a customer support role (chat-based preferred).
- Strong written communication skills with the ability to convey information clearly and concisely.
- Ability to handle multiple chats simultaneously in a fast-paced environment.
- Problem-solving mindset and ability to stay calm under pressure.
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Inbound Customer Service Representative
5 months ago
Delhi, Delhi, India ECHOPRESS TECHNOLOGIES PRIVATE LIMITED Full timeA Call Center Representative takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services their company offers. Pay: ₹15,330.84 - ₹20,902.42 per month **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Inbound Customer Service Representative
5 months ago
Naraina, Delhi, Delhi, India LNC Enterprises Full time**Job Title: Inbound Customer Sales Representative** **Location: Naraina, Delhi** We are seeking a customer-focused and results-driven Inbound Customer Sales Representative to join our team in Naraina, Delhi. As a key member of our sales department, you will be responsible for handling incoming sales inquiries, providing information about our...
-
Inbound Customer Service Representative
1 week ago
Delhi, Delhi, India JMD Jobs Full timeJob SummaryAs an Inbound Customer Service Representative with JMD Jobs, you will play a crucial role in driving sales and revenue growth. Your primary responsibility will be to engage with customers in a friendly and professional manner, building rapport and trust. You will be responsible for identifying potential customers, making outbound calls, and...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India JMD Jobs Full timeJob Title: Customer Service RepresentativeAt JMD Jobs, we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound customer calls and providing excellent service to our clients. This is a non-targeted role, meaning you will receive inbound calls from...
-
Inbound Customer Service Representative
5 months ago
Delhi, Delhi, India TALENT FUTURE SERVICES Full time*Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...
-
Inbound Customer Service Representative
5 months ago
Delhi, Delhi, India Top services Full time*Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...
-
Inbound Customer Service Associate
13 hours ago
Delhi, Delhi, India Yatriv Consultants Full timeJob Title: Inbound Voice Process RepresentativeJob Description:As an Inbound Voice Process Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Responsibilities:Answering and responding to customer inquiries via phone.Resolving customer complaints and issues in a courteous and...
-
Inbound Customer Service Representative
5 months ago
Delhi, India Talent Futures services Full time*Hiring for Inbound customer service* *Only with Excellent English* *Location Mohan estate delhi* *Fresher salary 21600k upto plus upto 15k performance based incentives* *Experience up to 25k in-hand plus performance based incentives 15k* *Shift timings any 9 hours in between 9 am to 10 pm* *6 days working* *Face to face interview* *Good knowledge of...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Talent Advisors Full timeJob Summary:Talent Advisors is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from UK and US customers, resolving customer queries through chat, and managing emails and chats to provide exceptional customer...
-
Inbound Customer Service Representative
5 months ago
Delhi, India Workraft Solution Full time*Hiring for Telebrands* International Inbound process - customer service *REQUIRE Excellent communication required* Fresher Salary : 22 CTC, 17 inhand & Approx 3k quarterly bonus Experience - 24ctc, Inhand - 21k Variable - 3k performance based Meal deduction of 495 rupees Inbound Voice process Rotational shifts 5 days working Both side cab (...
-
Inbound Customer Service Representative
5 months ago
Delhi, Delhi, India Talent Futures services Full time*Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...
-
Inbound Customer Service Representative
5 months ago
Delhi, Delhi, India Talent Futures services Full time*Hiring for Inbound customer service*(Males) *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift fixed 12pm to 9pm for boys and 9.30 to 6.30 for girls* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service -...
-
Customer Service Representative
1 month ago
Jangpura, Delhi, Delhi, India Onestore India Pvt. Ltd. Full time**Customer Service Representative** **Position Overview: - ** As a Customer Service Representative with an experience of 1-5 years or above specializing in Inbound Sales, you will be responsible for converting incoming inquiries into sales and ensuring exceptional customer service. Your primary role is to respond to customer inquiries, identify sales...
-
Inbound Customer Service Representative for
5 months ago
Mayur Vihar, Delhi, Delhi, India Chaudhary Fincap Full timeInbound customer service is when the customer calls your company with a service request or an inquiry. Outbound customer service happens when an agent from your call center contacts customers to follow up on a service issue or to notify customers of new products or policy changes. - Handling incoming customer inquiries, complaints, and support requests. -...
-
Customer Service Representative
6 days ago
Delhi, Delhi, India WSNE Consulting Pvt.. Ltd. - IT Full timeJob Description: We are seeking a skilled Customer Service Representative to join our team at WSNE Consulting Pvt.. Ltd. - IT. As a Customer Service Representative, you will be responsible for providing exceptional customer service via inbound calls or the Internet.Key Responsibilities:Greet customers in a courteous, friendly, and professional manner.Clarify...
-
Inbound Customer Service
5 months ago
Delhi, Delhi, India Talent Futures services Full time*Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...
-
Inbound Customer Service Representative
1 week ago
Delhi, Delhi, India JMD Jobs Full timeJob Title: Inbound Tele CallerJob Overview:We are seeking a skilled Inbound Tele Caller to join our team at JMD Jobs. As an Inbound Tele Caller, you will be responsible for handling incoming calls from potential candidates and providing them with information about job opportunities.Key Responsibilities:* Handle incoming calls from potential candidates and...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Wing Assistant Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...
-
Inbound Sales Representative
2 weeks ago
Delhi, Delhi, India JMD Jobs Full timeJob SummaryJMD Jobs is seeking a highly motivated and results-driven Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will play a crucial role in driving sales and revenue growth by engaging with customers, building rapport, and providing information about our products and services.Key ResponsibilitiesCustomer...