Associate Global Quality Assurance

4 weeks ago

Coimbatore Tamil Nadu, India Avantor Full time

**Job Summary**: The incumbent plays an integral role in the ongoing development and implementation of Avantor’s vision, mission, ICARE Values and Quality Assurance, Quality Management departmental strategy. The incumbent is expected to manage the registration of customers into our service, and handle change notifications. i.e., any changes in products which Avantor sell, should be collected from vendors, maintained in inhouse portal, and inform registered customers, accordingly
Job Description

**Key Responsibilities and Tasks**:

- To drive the global customer enrollment process to our service by customer and product analysis against our ERP system and our supplier database respectively.
- To create and handle various Change Notification Services’ documents for Europe and North American customers, on the products Avantor sell
- Manage and work on Change Notification Services mailbox
- Completion/Handling of allotted requests with an action plan within the defined turn-around time
- Operational support to all sub-processes & Ad-Hoc projects as needed.
- Liaise with Europe & North Americas - Internal / External customers, suppliers, and stakeholders
- Support in the maintenance of our supplier database
- Handle different AdHoc projects within Change Notification Team & inter/intra department, as and when applicable
- Maintain Change Notification Portal
- Renew the customer enrollments periodically.

**Experience Requirements**:

- Freshers - Graduate / Post-Graduate in Life Science / Chemistry or equivalent.
- Experience in similar profile is an added advantage
- Excellent work ethic, shift-flexible, interpersonal skills, and ability to make decisions
- Excellent analytical skills
- Organizational and computer skills with proficiency in MS Word, Excel, and Access.
- Ability to organize and prioritize work with the ability to multitask.
- Detail oriented.
- Unyielding integrity.
- Willingness and ability to pick up new technical skills and information quickly - intellectual curiosity and initiative.
- Ability to work independently, as well as part of a team.
- Communicates well both verbally and in writing in English
- Knowledge in SAP Access is an asset

**Competencies**:

- Innovation
- Customer Centric
- Accountability
- Respect
- Excellence
- Adhere to Avantor’s policies, procedures, rules, and guidelines
- Always uphold Avantor’s Culture and Values

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

**EEO Statement**:
We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial, or local laws.

**3rd party non-solicitation policy**

**DISCLAIMER**:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.

**EEO Statement**:
We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial or local laws.

3rd party non-solicitation policy

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