Inbound Call Centre Operator

4 weeks ago


Anand Vihar Delhi Delhi, India Aviva Relocations Private Limited Full time

Responsibilities:

- Handle incoming customer inquiries and resolve issues promptly and efficiently
- Manage customer complaints and ensure timely resolution

Obiectives:

- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics

Qualifications And Skills
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,658.77 - ₹17,934.25 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 8810601269



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