Agm - Application Operations

1 month ago

Pune, India Vodafone Idea Full time

Job Req ID: 17861- Location: Pune, IN- Function: Technology/ IOT/Cloud- About:
**Role**

AGM - Capacity planning, Monitoring, Tools & automation, ID access management

**Job Level/ Designation
M2

**Function / Department**

IT - Application Operations

**Location**

Pune

**Job Purpose**

The role is primarily responsible for capacity planning & avoid abrupt changes in response time with what if analysis of business requirements. Ensure thresholds are intact for agreed TPS & infra utilization.

Maintain & implement ID access management tools & associated integrations.

Using automations tools & RPA tools and the capability to identify & implement automations across the VIL along with maintenance of the existing tools is one of the key deliverables.

Explore & implement automation across the VIL IT operations landscape to facilitate smooth, faster & cost effective operations.

Event management configuration & management of alerts and resolve the alerts before it results in a business outage, Upkeep of Monitoring tools and agents to ensure legitimate alerts are generated and alerts to CI ratio is maintained

**Key Result Areas/Accountabilities**
- ID access management ensuring compliance to all systems, successful functioning of integrations & Security policy.
- Extensively participate in IT transformation projects for future ready platforms and provide inputs.
- Maintenance of tools & configurations of alerts & escalation automations.
- Review automation levels & implement RPA wherever applicable & viable.

**Core Competencies, Knowledge, Experience**
- Strong knowledge of IT capacity planning & forecasting& related tools & techniques
- Strong knowledge of IT services availability management
- Experience with IT automation tools & transformation projects.
- Good Knowledge of Server, cluster & Storage administration knowledge in physical, virtualized, private or public cloud environment, IT infrastructure, Datacenter Infrastructure & associated software.
- Good understanding of ID access management tools & integrations

**Must have technical / professional qualifications**
- Graduate/Post Graduate in Computer Engineering/Application from renowned University
- Preferably certified in one or more automation technologies like Ansible/blue Prism.
- Preferably some infra certification in storage/OS/Cloud

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