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Sales Support Officer

3 months ago

Kochi, India The Loanguru.in Full time

1. **Customer Interaction**:

- Provide exceptional customer service by addressing inquiries, resolving issues, and guiding clients through the loan process.

2. **Document Verification**:

- Ensure compliance with regulatory requirements and internal policies.

3. **Data Entry and System Management**:

- Accurately input and update customer information and loan details in the system.
- Collaborate with other departments to ensure the consistency of information across systems.

4. **Collaboration with Sales Team**:
5. **File Maintenance**:

- Organize and maintain physical and digital loan files for easy retrieval and audit purposes.
- Ensure that all documentation is appropriately stored and archived.

6. **Compliance and Regulation**:

- Stay updated on industry regulations and compliance standards.
- Ensure all loan processing activities adhere to legal and regulatory guidelines.

7. **Reporting**:

- Provide insights to the management team for process improvement.

**Job Types**: Full-time, Fresher

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- sales support officer: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 19/03/2024