Banquets Booking Coordinator
2 days ago
Experience - 5+ yrs.
**Key Responsibilities**:
1. **Client Handling**:
- Attend to walk-in clients, phone inquiries, and online inquiries regarding banquet bookings.
- Understand client requirements and provide tailored solutions for events such as weddings, corporate events, and parties.
- Build and maintain strong relationships with clients to encourage repeat business and referrals.
2. **Negotiation & Closing**:
- Negotiate pricing, packages, and terms with clients while ensuring profitability for the organization.
- Convince clients of the value and quality of the services provided.
- Finalize bookings and follow up on payments, contracts, and necessary documentation.
3. **Menu & Décor Expertise**:
- Be well-versed with the banquet’s menu options, food presentation, and customization possibilities.
- Guide clients on decoration themes, layouts, and additional services like lighting, sound, and seating arrangements.
- Coordinate with chefs and decorators to fulfill client requirements.
4. **Event Coordination Support**:
- Serve as the primary point of contact between the client and the operations team for smooth event execution.
- Assist in creating event schedules and ensuring all preparations are on track.
5. **Communication & Multilingual Proficiency**:
- Effectively communicate with clients in English, Hindi, Marathi, and Gujarati to cater to a diverse clientele.
- Resolve client queries and concerns promptly and professionally.
6. **Reporting & Follow-ups**:
- Maintain detailed records of inquiries, bookings, payments, and feedback.
- Provide regular updates to management regarding client inquiries, bookings, and potential leads.
**Skills and Qualifications**:
- **Education**: Bachelor’s degree in Hospitality, Event Management, or related field (preferred but not mandatory).
- Minimum of 5 years of experience in banquet or event coordination roles.
- Excellent communication skills in English, Hindi, Marathi, and Gujarati.
- Strong negotiation, convincing, and client-handling abilities.
- Good knowledge of menus, food presentation, and event décor.
- Proficient in using booking software, MS Office tools, and CRM systems.
- Detail-oriented with excellent organizational skills.
- Strong interpersonal skills and ability to manage multiple clients simultaneously.
- Well-groomed and professional demeanor.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Compensation Package:
- Commission pay
Schedule:
- Day shift
Work Location: In person
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