Associate- Customer Service
2 weeks ago
Requisition ID: 32001- Job Location(s): Oragadam, INTo process & execute all orders from OEMs & Projects business i.e Order to Cash and enable customer service to achieve more work in less time.
**Responsibilities**:
Responsibilities for this position include, but are not limited to, the following.
- Responsible for all back office sales support job: order handling, receivables follow ups, sales support
- Through excellent knowledge of SAP and with a high customer focus, identify and resolve issues proactively and help the customers and colleagues to efficiently manage requirements
- Execute all order related activities like order entry, Proforma Invoices, Deliveries etc. as per guidelines
- Responsible for creating new customer accounts and upkeep of business database in SAP
- Follow up with internal stake holders to ensure project & OEM deliveries are met
**Background & Skills**:
- Any Bachelor’s degree
- Team player; very good co-operation, Customer Centric, receptive, and excellent communication skills
- Disciplined approach to work. Sticks to process and procedures always
**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
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