![Kokilaben Dhirubhai Ambani Hospital](https://media.trabajo.org/img/noimg.jpg)
Customer Care Officer
3 weeks ago
Receiving inbound calls and giving appointments as per patient’s request
- Rescheduling of the appointments
- Counselling patients to understand their needs/medical requirements and directing them to the appropriate doctor
- Transferring calls (Accounts, HR, Finance, etc)
- Overbooking of appointments as per the doctor & the number of over booking slots available
- OPD scheduling and blocking
- Reverting the abandoned calls at defined time intervals
- Maintenance of the registration forms and as per the UHID number
- Maintaining excel sheets
- Monthly MIS generation and other miscellaneous activities
*Speak with the employer* +918879369914
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
- total work: 3 years (preferred)
**Language**:
- English (required)
Work Location: One location
- Health insurance
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