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Associate - Operations

1 month ago

Thane, India Quantanite Full time

**Company Description**
Quantanite is a specialist business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We are an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.

The company is headquartered in London, with delivery centers in Dhaka (Bangladesh), Johannesburg (South Africa) and Thane (India).

The current positions are for our Thane, India delivery center.

Working Hours: 8:30 PM to 5:30 AM (Mondays to Fridays)

**Employment**: FTE

**Vacancy**: 06
- Reviewing video footage and snaps to detect high-risk driving incidents and potential collisions.
- Analyze videos and snaps to confirm the occurrence of collisions.
- Maintain proactive and clear communication with team and client.
- Maintain error-free work with accuracy.

**Qualifications**
- 6 months of experience working in a backoffice BPO process.
- Good English Communication skills.
- Good Proficiency in G-Suite/MS Office.
- Bachelor degree from any academic discipline.

**Additional Information**
At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

- Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
- Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
- Events: Regular team and organization-wide get-togethers and events.
- Other benefits such as competitive salary, paid leave benefits, festival bonuses, annual leave payments, transportation allowance, additional payment for working overtime, medical insurance, reward and recognition programs (monthly and yearly) and extra allowance for working in odd hours.