Customer Service Executive
3 weeks ago
Upstox Premium
- Customer Service RM required urgently.
- Excellent communication skills (Versant 6 or 7)
- Minimum 1yr exp of BFSI customer service background
- Fix shift 9am to 6pm (Sunday fixed off)
- Strong understanding of Financial product eg
- (Securities, trading, shares, broking, stock market)
Roles & Responsibility
- Customer relationship management
Ensure clients issues / queries are resolved within timelines and ensuring increase in Trading.
Respond queries of high end customer.
Analyze past customer’s interaction and ensuring retention of the clients.
Weekly calls with client to post recommendations and other offerings from the company.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,671.06 - ₹29,750.66 per month
Schedule:
- Day shift
Application Question(s):
- Minimum 1yr exp of BFSI customer service background
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7903809796
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