Desktop Systems Admin

3 months ago

Pune Maharashtra, India BMC Software Full time

**Basic Information**:
Country:
India

State:
Maharashtra

City:
Pune

Date Published:
13-Aug-2024

Job ID:
42286

Travel:
You may occasionally be required to travel for business

**Description and Requirements**:
CareerArc Code

CA_UT

LI-UT1

**"At BMC trust is not just a word - it's a way of life"**

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

**BMC Software - The Multi Cloud Management Company**

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

**BU Description**:
IS&T Client Services team provides a centric service for end user on their client. We are committed to provide day by day support to keep our customers productive through continuous improvement and delivery service. An provide support anytime and in anywhere.

**Primary Roles and Responsibilities**:
As a Jr Desktop Systems Admin, you will be responsible
- Raise order for IT equipment and maintain records of IT assets
- Optimize IT asset management policies and procedures
- Evaluate, implement, and maintain IT assets management systems
- Keep accounting team posted on new assets purchase/Lease status and information
- Familiar with leasing process - Advantage
- Responsible for receiving on-site and remote equipment, inspections, and record into online system
- Good knowledge on asset onboarding, asset refresh and disposal process
- Manage End to End IT Asset inventory
- Working on tickets and meeting defined SLA
- Proactively identify and replace EOL assets.
- Active participation on ongoing IT projects and meet deadlines by completing tasks on time
- Effective documentation of process, policies and keep them up to date
- Should Demonstrate initiatives to automate repetitive day to-day tasks.

**QUALIFICATION**:
**REQUIRED SKILLS**:

- Experience in Windows 10 and MacOS****:

- High proficiency in Microsoft Excel (Pivot tables, VLOOKUP and advanced formulas) - Must
- Experience is basic PL/SQL, MS Access will be an added advantage
- Familiarity with asset management systems and PC asset lifecycle processes - Advantage.
- ITSM familiarity - Advantage
- ITIL Foundation Certification
- Conceptional knowledge of Information Technology
- Excellent written and verbal communication skills
- Proven researching ability
- Ticketing systems (*Remedy, JIRA etc)

**Our commitment to you**

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

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