Reservations Associate

5 months ago


Navi Mumbai Maharashtra, India Marriott International, Inc Full time

**Job Number** 24071388

**Job Category** Reservations

**Location** Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Reservation Associate

    5 months ago


    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24036514 **Job Category** Reservations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Associate

    5 months ago


    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24065141 **Job Category** Reservations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservation Associate

    5 months ago


    Nashik, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Reservation Associate : Resort Job location: - Nashik **Salary**: - 15,000-25,000 Food and Accommodation provided **Experience**: - Total experience: - 3 years of experience in customer service or hospitality - Minimum experience: - 1 years experience in reservations or hospitality industry Education: - High...

  • Reservation Associate

    5 months ago


    Pune, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Reservation Associate : Resort Job location: - pune **Salary**: - 10,000-18,000 Food and Accommodation provided **Experience**: - Total experience: - 3 years of experience in customer service or hospitality - Minimum experience: - 1 years experience in reservations or hospitality industry Education: - High school...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Mumbai, Maharashtra, India Accor Full time

    Job SummaryFairmont Hotels & Resorts is a renowned hospitality group with a portfolio of over 90 extraordinary hotels worldwide. As a Reservations Associate, you will play a vital role in delivering exceptional guest experiences and maximizing room bookings.Key ResponsibilitiesMaximize room bookings by providing a pleasant and efficient reservations...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job SummaryAs a Reservations Associate at AccorHotel, you will be responsible for maximizing room bookings by delivering a pleasant and efficient reservations service. This role requires effective communication and problem-solving skills to ensure that reservations are dealt with effectively while maximizing revenue.Key ResponsibilitiesMaximize room bookings...


  • Mumbai, Maharashtra, India Accor Full time

    Job SummaryFairmont Hotels & Resorts is a renowned hospitality group with a portfolio of over 90 extraordinary hotels worldwide. As a Reservations Associate, you will play a crucial role in delivering exceptional guest experiences and maximizing room bookings.Key ResponsibilitiesMaximize room bookings by providing a pleasant and efficient reservations...

  • Reservations Executive

    5 months ago


    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24036506 **Job Category** Reservations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...


  • Mumbai, Maharashtra, India Accor Full time

    About UsFairmont Hotels & Resorts is a renowned hospitality group with a portfolio of over 90 extraordinary hotels worldwide. Since 1907, we have been creating unforgettable experiences for our guests, with a focus on engaging service, awe-inspiring public spaces, and locally inspired cuisine.Job SummaryWe are seeking a highly motivated and organized...

  • Reservation Associate

    5 months ago


    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24019283 **Job Category** Reservations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194372 **Job Category**Reservations **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Associate

    5 months ago


    Mumbai, Maharashtra, India U Rivergate Karjat Full time

    Your day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...

  • Reservation Associate

    5 months ago


    Mumbai, Maharashtra, India U Rivergate Karjat Full time

    Your day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...

  • Reservation Associate

    5 months ago


    Pune, Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full time

    DUTIES AND RESPONSIBILITIES: Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and organized Reservations Associate to join our team at AccorHotel. The successful candidate will be responsible for maximizing room bookings, ensuring effective reservations management, and providing excellent customer service.Key ResponsibilitiesMaximize room bookings by delivering a pleasant and efficient...

  • Reservation Executive

    5 months ago


    Mumbai, India Ramee Techome Full time

    Ramee Techome is hiring for the below-mentioned positions, 1. Reservation Executive 2. Reservation Associate 3. Front Office Associate Job Location: - Khar, West. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...


  • Mumbai, India Triedge Solution Full time

    Position: Reservation Associate/Telecaller **Salary**: 240000 - 300000 Annually Location: Mumbai **Job Type**: Fresher **Salary**: ₹240,000.00 - ₹300,000.00 per year Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

  • Reservation Associate

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or reservations. **Job Types**:...

  • Reservation Associate

    2 months ago


    Andheri, Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or reservations. **Job Types**:...