Reservation Associate

6 months ago


Navi Mumbai Maharashtra, India Marriott International, Inc Full time

**Job Number** 24036514

**Job Category** Reservations

**Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Reservations Associate

    6 months ago


    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24065141 **Job Category** Reservations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservation Associate

    6 months ago


    Nashik, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Reservation Associate : Resort Job location: - Nashik **Salary**: - 15,000-25,000 Food and Accommodation provided **Experience**: - Total experience: - 3 years of experience in customer service or hospitality - Minimum experience: - 1 years experience in reservations or hospitality industry Education: - High...

  • Reservation Associate

    6 months ago


    Pune, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Reservation Associate : Resort Job location: - pune **Salary**: - 10,000-18,000 Food and Accommodation provided **Experience**: - Total experience: - 3 years of experience in customer service or hospitality - Minimum experience: - 1 years experience in reservations or hospitality industry Education: - High school...

  • Reservations Associate

    6 months ago


    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24071388 **Job Category** Reservations **Location** Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Reservations Executive

    6 months ago


    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24036506 **Job Category** Reservations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservation Associate

    6 months ago


    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24019283 **Job Category** Reservations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194372 **Job Category**Reservations **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Associate

    6 months ago


    Mumbai, Maharashtra, India U Rivergate Karjat Full time

    Your day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...

  • Reservation Associate

    6 months ago


    Mumbai, Maharashtra, India U Rivergate Karjat Full time

    Your day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...

  • Reservation Associate

    6 months ago


    Pune, Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full time

    DUTIES AND RESPONSIBILITIES: Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and...

  • Reservation Associate

    2 months ago


    Andheri, Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or reservations. **Job Types**:...

  • Reservation Associate

    3 months ago


    Andheri, Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or reservations. **Job Types**:...

  • Reservation Executive

    6 months ago


    Mumbai, India Ramee Techome Full time

    Ramee Techome is hiring for the below-mentioned positions, 1. Reservation Executive 2. Reservation Associate 3. Front Office Associate Job Location: - Khar, West. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194774 **Job Category**Reservations **Location**JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India, 400099 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservation Associate

    6 months ago


    Nashik, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24093884 **Job Category** Reservations **Location** Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservation Associate

    6 months ago


    Pune, Maharashtra, India Hyatt Regency Pune Full time

    Summary - You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be responsible to assist the in managing the Reservations Department and work closely with Marketing and Sales and other relevant...

  • Reservation Supervisor

    6 months ago


    Fort, Mumbai, Maharashtra, India Six Senses Full time

    **_Wellness_** I will fully embrace, implement and safeguard the Wellness overall philosophy, concepts and programs such as the Sleep With Six Senses, Eat With Six Senses, Grow With Six Senses, Reconnection and Rituals and Mission Wellness.. **_Sustainability_** Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all...

  • Reservation Associate

    6 months ago


    Mumbai, Maharashtra, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    6 months ago


    Pune, Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full time

    We are looking for a friendly yet professional personnel to join our centralized reservations team displaying true hospitality experience. As the Reservations associate, you will be responsible to perform following job tasks: - Familiar with hotel product, locations and activities. - Maximize room sales and revenue for the hotel and prioritizing...