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Inbound Sales Representative

7 months ago

Vikhroli Mumbai Maharashtra, India Pepperfry.com Full time

**Company Name**: Pepperfry

**Office Add**: Vikhroli West, Mumbai

**About the company**:
**Headcount of the company**: 500+

**Working Days**:6 Days (Rotational Days)

Build a personalized journey for our customers as they look at buying our products on our website and encourage them to make a purchase.

**Roles and Responsibilities**:
Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements, and guide them through the range of products available on our website.
Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the order is completed on the website.
Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build customer loyalty and drive repeat purchases.

**Key Competencies and Skills**
Love for sales
The patience and ability to engage customer's conversation
Excellent communication skills.
Excellent interpersonal and problem-solving skills.

**Education**:
Graduate fresher or Undergraduate.
Good typing skills

Pay: ₹10,284.69 - ₹35,378.91 per month

Day range:

- Weekend availability

Shift:

- Day shift

Travel requirement:

- No travel

**Experience**:

- total work: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 9967440365