CRM Executive
2 weeks ago
Educational Qualification: Full time Graduate with Full time MBA (Marketing / Mass Communication/ CRM) Relevant Experience Previous Work Experience: Minimum 6 years experience at a CRM Executive, handling customer complaints, query, and service request etc., preferably worked with Builder & Developers.
Strong inter-personal skills and active listener. Be creative and possess problem solving skills.
**Role & Responsibilities**:
- Ensure seamless and end to end process flow from sales to possession of flats (all projects)
- Assist team in data updating in ERP - Assist/handle disgruntled customers
- Determines action course/process to resolve customer problems
- Follow-up on out-standing customer dues
- Effectively collaborate with sales force queries and resolve pending data updating
**Salary**: ₹35,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Vikhroli West,, Mumbai - 400083, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 6 years (preferred)
- Total: 5 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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