Service Delivery Expert
2 weeks ago
**Location - Bangalore Service Delivery Expert **4 to 6 Years
Contract Role
**Skills**:Service Delivery Management, Channel Management, Service Management, Problem Management, Service Delivery Management, ITIL.
Roles & Responsibilities:
Strong Communication skills (verbal/written) are key for this role.
- Experience in creating and maintaining process documentation
- Strong service management knowledge based on ITIL processes
- Strong stakeholder management skills.
- Solid exposure to Remedy /Service Now ticketing systems
- Extensive experience in Change Management and reporting
- ITIL Certification will be an added advantage.
**Experience**:
- Microsoft Excel: 1 year (preferred)
- ITIL: 1 year (preferred)
License/Certification:
- ITIL Certification (preferred)
Work Location: In person
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