Service Delivery Expert

2 weeks ago


Bengaluru Karnataka, India LATS Solutions Private Limited Full time

**Location - Bangalore Service Delivery Expert **4 to 6 Years

Contract Role

**Skills**:Service Delivery Management, Channel Management, Service Management, Problem Management, Service Delivery Management, ITIL.

Roles & Responsibilities:
Strong Communication skills (verbal/written) are key for this role.
- Experience in creating and maintaining process documentation
- Strong service management knowledge based on ITIL processes
- Strong stakeholder management skills.
- Solid exposure to Remedy /Service Now ticketing systems
- Extensive experience in Change Management and reporting
- ITIL Certification will be an added advantage.

**Experience**:

- Microsoft Excel: 1 year (preferred)
- ITIL: 1 year (preferred)

License/Certification:

- ITIL Certification (preferred)

Work Location: In person



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