Email and Chat Support Executive

3 weeks ago


Chennai, India Hoopoe Infoedge Pvt Ltd Full time

We Are Hiring

**Salary - 15k Take home, 19CTC**

**Location - Ambattur, Chennai**

**Qualification - Graduation is mandatory**

**Experience - Min 1 year of experience in any customer related services ( Proper relieving documents mandatory )**

**Shift - Day Rotational shift**

**Rotational week off**

**Skills : Excellent communication is mandatory**

Key Responsibilities:
Prolific written communication skills to support customers with ease.

Efficiency to offer relevant and satisfactory solutions to the customers.

Efficiently taking note of queries and requests.

Maintenance of log for customer interactions, transactions, and comments.

Suggest effective and prompt solutions.

Protecting brand image and reputation in the market.

Effective communication via mail.

Assist digital team with online campaigns.

Maintaining positive repo with the customers throughout the conversation.

Ability to work on CRM systems and practices.

Rounds Of Interview:
HR Round.

Ops Round.

Pmaps Assessment.

FOR MORE DETAILS CONTACT: HR - 7200585283 (Mathumitha)

**Salary**: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 6380723976



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