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Customer Care Officer

1 month ago

PimpriChinchwad Maharashtra, India Yashanand Engineers And Contracts Private Limited Full time

**Responding to Customer Inquiries**: Addressing customer questions and concerns regarding products and services.
- **Order Processing**: Taking orders, processing payments, and managing returns.
- **Information Provision**: Giving customers information about products, services, and pricing.
- **Documentation**: Maintaining records of customer interactions, transactions, comments, and complaints.
- **Feedback Collection**: Gathering customer feedback to improve services and customer satisfaction.
- **Product Knowledge**: Staying informed about the company’s offerings to provide accurate information to customers.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (preferred)

Work Location: In person