Flipkart Escalation Voice Process

3 weeks ago


Bengaluru, India Accentrix Solutions Full time

Process Name**:Flipkart Escalation**

Designation - **Executive operations(CSA)**

**Pre
- Requisites**:
1. Must be an Indian Citizen and resident.

2. Must have excellent **(Verbal) **English communication skills, good in typing and strong **Hindi **communication skills with **no MTI**.(Versant quality 5/6 )

3. Should be flexible with rotational shift environment (**Working Window
- 9am to 9Pm).**

4. Fixed 9 hours shift.

5. No transport facilities are available.

6. No Meals. Eligibility

**Criteria:

- Graduate.**

**Experience**:12 Months Escalation Desk experience. (100% Experienced).
- Handle the queries and concerns of the Sellers.
- Semi - Voice support.
- Nature of calls are Outbound.
- Tagging the calls on the portal with details.

**CTC: Ranges between 20500 - 24500pm Voice portfolios.**

Flipkart Seller Support.

6 days a week, Operations, rotational off.

**Interview Details**:
First Round: HR

Second Round: Operations

Versant Round: Minimum 5 versant Score.

Client Round: Flipkart Client

**Salary**: ₹20,500.00 - ₹24,500.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- escalation: 1 year (preferred)

**Language**:

- Hindi (required)
- English Fluently (required)

Work Location: One location



  • Bengaluru, India Accentrix Solutions Full time

    Process Name**:Flipkart Escalation** Designation - **Executive operations(CSA)** **Pre - Requisites**: 1. Must be an Indian Citizen and resident. 2. Must have excellent **(Verbal) **English communication skills, good in typing and strong **Hindi **communication skills with **no MTI**.(Versant quality 5/6 ) 3. Should be flexible with rotational shift...


  • Bengaluru, India Eway IT Solutions Full time

    **1 year of experience in BPO domain with relevant documents.**: - **Very Good communication skills in English and Hindi.**: - Voice process support **connects you to the customer over the phone using your voice**. Non-voice uses a computer chat function to communicate with a customer using text. Both processes let you solve customer problems and offer...

  • Manager

    2 weeks ago


    Bengaluru, India Flipkart Full time

    Manager The FSGC – Manager, IT SOX Compliance will have below high-level roles and responsibilities: Central team to design and implement SOX/ICOFR control framework related to IT Applications and automated controls. Perform comprehensive control design and operating environment reviews for all the in-scope IT applications. Guide the team...

  • Flipkart Process

    4 weeks ago


    Shivaji Nagar, Bengaluru, Karnataka, India Siya Staffing Solutions Full time

    Siya Staffing Solutions Looking for Flipkart Process Qualification - any graduate Experience - 1 year Shift - rotational shifts Must have - excellent command on English, excellent English communication verbal and written. **Job Types**: Full-time, Contractual / Temporary **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Rotational...

  • Flipkart (Frm)

    4 weeks ago


    Bengaluru, India Perinial Softech Pvt ltd Full time

    Flipkart FRM( Fraud And Risk Management ) Customer Support-Semi Voice Process Qualification : Any Graduate 6 Days working Rotational shift for 9hrs between 8AM - 9PM Rotational Off Work from Office CTC : Upto 19000/- per month Take Home : 14500/- per month Quarterly Bonus : 3744 **Salary**: ₹10,000.00 - ₹19,000.00 per month Schedule: -...

  • Flipkart - Frm

    4 weeks ago


    Bengaluru, India Pyxidia TechLab LLP Full time

    Flipkart FRM( Fraud And Risk Management ) Customer Support-Semi Voice Process Qualification : Any Graduate 6 Days working Rotational shift for 9hrs between 8AM - 9PM Rotational Off Work from Office CTC : Upto 19000/- per month Take Home : 14500/- per month Quarterly Bonus : 3744 Pay: ₹10,146.00 - ₹19,000.00 per month Schedule: - Rotational...

  • Engineering Manager

    41 minutes ago


    Bengaluru, India Flipkart Full time

    About the Role: As an Engineering Manager (EM), while you will be owning one full charter within CX org, you will play the role of a tech-managerial EM, who needs to work with various stakeholders, peers, and your team to contribute to the organizational commitments and growth. About the Team: We at Customer Experience aka CX@Flipkart.com are the...


  • Bengaluru, India Flipkart Full time

    Manager - Sox & Internal Audit About the team Central team to design and implement SOX/ICOFR control framework related to Business Process. Perform comprehensive control design and operating environment reviews for all the in scope Business Processes. Guide the team members and review the work performed by the team. Maintain central repository for...


  • Bengaluru, India Flipkart Full time

    Flipkart is committed to the cause of transforming commerce in India through our investments in made- in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating...


  • Bengaluru, India Flipkart Full time

    Company Description: Flipkart is India's leading online marketplace, helping drive the reach and adoption of e-commerce across India. As a home-grown tech company, they are deeply focused on solving unique Indian problems through innovation and have pioneered industry-disrupting innovations that have built affordability, quality, choice and convenience into...


  • Bengaluru, India Yati Resource Private Limited Full time

    HIRING FOR FLIPKART PROCESS... Process : FLIPKART Location :Bangalore (Bellandur) WORK FROM OFFICE Department: Operations( Telephonic Interview) Designation: Customer Success Associates (Voice Process) Campaign Type: Domestic Skills: - Excellent Communication Skills Qualifications: - UG/Graduate Experience: - Freshers and Experienced both can...


  • Bengaluru, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    Please find the below mentioned requirement. Requesting you to help us in closing the below requirement. **Flipkart Voice process ( Work from office )** **Numbers to hired: - 500+** - Graduate with relevant documents. - 1 year of experience in BPO domain with relevant documents. - Very Good communication skills in English and Hindi. - Salary : 25K CTC...


  • Bengaluru, India Flipkart Full time

    Health+: Flipkart Health+ is a health tech start-up on a mission of making healthcare affordable & accessible to millions of Indians across the country. The company aspires to cater to a variety of healthcare needs of consumers including Pharmacy, Diagnostics, Tele-Medicines et al. via a unique Online plus Offline Model. Flipkart Health+ aspires to simplify...


  • Bengaluru, India Flipkart Full time

    About the role  This position is responsible for assisting in the management of privacy incident & breach management, and Data Subject Request (DSR) process for the privacy program for the Flipkart Group. The position reports to the Privacy SME who has overall responsibility for the management of privacy requirements across Flipkart and its...


  • Bengaluru, India Aerial Global Communications LLP Full time

    AGC is a business process outsourcing enterprise based in India whose range of services extends all over the United States of America. Our host of services is designed specifically to improve business processes for companies operating within the healthcare industry.The Role You will be responsible for : Handling inbound calls and emails in a professional...


  • Bengaluru, India Flipkart Full time

    About the role: Security Analyst - 2 will cover the incident response aspects of cybersecurity in Flipkart. The Security Analyst - 2 should be with 5 years of experience and have a minimum of 2.5 years in cyber incident response. The responsibilities of this role will be to collaborate with internal and external stakeholders, collect digital evidence...


  • Bengaluru, India Trigent Software Limited Full time

    International Voice process - Freshers and Experience Ø Schedule/reschedule first day of work for the employees and sharing necessary information. Ø Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Ø Maintaining a quality score of 90% and above throughout. Ø Escalate issues and seek advice when faced with...

  • Non Voice Process

    4 days ago


    Bengaluru, Karnataka, India Golden Hotel Full time

    Non-Voice Support **Responsibilities**: - Respond to customer inquiries and complaints in a timely and professional manner - Troubleshoot customer query and provide solutions - Escalate complex issues to the appropriate team - Maintain and update customer records - Enter and process data - Generate invoices - Other administrative tasks as...


  • Bengaluru, Karnataka, India Genesis HR Services Full time

    Greetings for the day!! Congratulations, We are shortlisting your profile for the role of Process Specialist. Process-International Voice Process || Customer Service Required Experience: Any graduate with minimum 2 Year in International Voice Process. **Responsibilities**: - Provide advance level customer support, service restoration, fulfillment of...


  • Bengaluru, India Teleperformance Full time

    **1 year of experience in any domain with relevant documents.**: - **Good communication skills in English and Hindi.**: - **Salary : 23K CTC and 18.5TH**: - **6 days working and 1 rotational week off.** Relocation: Initial 3-4 Days Stay + 1 way travel reimbursement. **Salary**: ₹16,000.00 - ₹22,000.00 per month Schedule: - Day shift - Morning...