Drtv - Tele Calling Executive
3 weeks ago
**Company Profile**:
Since, 75 years UNICEF has been reimagining the future for every child. UNICEF works in over 190 countries and territories to protect the rights of every child. The world’s largest provider of vaccines, we support child health and nutrition, safe water and sanitation, quality education and skill building, HIV prevention and treatment for mothers and babies, and the protection of children and adolescents from violence and exploitation.
UNICEF is the global leader promoting and protecting children’s rights in 190 countries, including India.
- To make Inbound and outbound calls on the given data to Retain and Acquire donors
- To do proper follow-ups after generating the leads
- Call donors on various campaigns run by the organization
- To achieve the targeted numbers in terms of donors & as per the process requirements.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Answering & dialling phones and explaining the product and work offered by the organization.
- Accountable for achieving performance benchmarks on a monthly, quarterly, half-yearly and annual basis.
- Obtaining the prospect’s information and other relevant information (as per process requirement).
- Addressing donor queries.
- Promote awareness of the organization’s mission and work.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Having the ability to work rotational shifts and roster off as required by the process.
- Understands and memorizes new information quickly; rapid learning and memory.
- Performs duties without unnecessarily challenging authority, follows procedures and policies, adheres to schedules, and adheres to legal obligations and safety requirements.
- Shows interest in new experiences; adapts interpersonal style to suit different people and situations; tolerates ambiguity; accepts new ideas.
- Maintains high quality of work; sets high standards; works systematically, methodically and orderly; consistently meets project goals; accepts and tackles demanding goals.
**Work Days & Timing**: 6 days working with (Rotational week off)
**Mandatory: Vaccinated (Two Dose)**
You will be working on the payrolls of Persolkelly. Also, we will sign three months contracts with you for the first 3 months (review period) and then we will sign annual renewable contracts with you after the first 3 months are completed.
**Language Requirements**:
Excellent communication skills in English and Hindi
**Personality Traits**:
- Positive
- Clear communication
- Warm
- Empathetic
- Target driven.
- Active listener
- Team Player
**Why work with UNICEF?**
- Immediate Start
- Progression - Create a career
- Great working hours
- Great social environment
Inbound, #Telecalling
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you currently situated in New delhi ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Inbound voice: 2 years (required)
**Language**:
- English (required)
- Hindi (required)
Ability to Commute:
- Saket, Delhi (required)
Work Location: In person
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