Receptionist

3 weeks ago

Trichur, India Dh Clinic Full time

The receptionist is the first point of contact for anyone visiting or contacting the organization. They are responsible for creating a friendly and professional atmosphere, managing incoming communications, and providing administrative support to various departments.

**Duties and Responsibilities**

1. Greeting and Welcoming: Welcome visitors, clients, and employees with a warm and friendly demeanor. Provide information about the organization and its services.

2. Managing Phone Calls: Answer and direct incoming phone calls to the appropriate individuals or departments. Take messages and relay important information accurately.

3. Handling Correspondence: Receive, sort, and distribute incoming mail, faxes, and packages. Prepare outgoing mail and packages as needed.

4. Scheduling and Appointments: Manage schedules and appointments for meetings, conference rooms, and executive calendars. Notify relevant parties about appointments and changes.

5. Visitor Management: Maintain a professional and organized reception area. Register and sign in visitors, issue visitor badges, and notify staff of guest arrivals.

7. Administrative Support: Assist various departments with administrative tasks such as data entry, filing, photocopying, and scanning documents.

8. Maintaining Supplies: Monitor and replenish office supplies, brochures, and informational materials in the reception area.

9. Security Awareness: Monitor security by ensuring only authorized personnel enter the premises. Follow established security protocols and emergency procedures.

10. Technology: Operate and maintain office equipment, including the telephone system, computer systems, and other relevant technologies.

11. Coordination: Collaborate with other administrative staff to ensure a smooth flow of communication and efficient office operations.

12. Problem Resolution: Address and resolve visitor and employee concerns in a courteous and timely manner. Escalate complex issues to the appropriate department.

**Qualifications**:

- High school diploma or equivalent (some positions may require additional education or certifications)
- Excellent communication and interpersonal skills
- Proficiency in using office software and equipment
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Customer service-oriented mindset
- Ability to handle a fast-paced and dynamic environment
- Attention to detail and accuracy

**Salary**: ₹8,086.00 - ₹23,864.13 per month

Ability to Commute:

- Thrissur, Kerala (required)

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