Call Center Trainer
1 month ago
**Job Responsibilities-**
- Ensure successful execution of training needs
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Conduct refresher trainings based on TNI
- Manage Knowledge Check for New Hires’ & Production StaffVery Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Ability to work during all shifts
- Experience in any product/process/soft skill/up-skilling training
- 1- 5 years of experience in Training
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- TRAINER: 1 year (preferred)
- BPO TRAINER: 1 year (preferred)
- Training & development: 1 year (preferred)
**Language**:
- ENGLISH HINDI (preferred)
**Speak with the employer**
+91 7619515420
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