Helpdesk Coordinator

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

Greeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...

The requirement is with a Digital Health Client in Mumbai **Responsibilities**: - Maintain an inventory of all IT assets as per ISO format. - Manage requests received from HR. - Raise request with LIT and get Laptop / MAC configured. - Coordinate with pride-helpdesk for iPad enrolment and configure iPad. - Coordinate with logistic team to dispatch asset...

To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...

**Ticket Management**:Create, update, and manage support tickets using the designated ticketing system. Maintain accurate and detailed records of user interactions, issues, and resolutions. **Remote Support**: Provide remote assistance to users, guiding them through problem-solving steps, performing remote diagnostics, and offering solutions. **Hardware...

Job profile: CRM helpdesk. CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible...

1-2 Years of Experience - Good oral and written communication - Basis service desk & ticketing tool knowledge - Should have knowledge of Ms Office and basic operating of computer - Should be available to work on weekend and public holiday - Report preparation (on need basis) **Job Types**: Full-time, Regular / Permanent Pay: ₹18,000.00 - ₹27,000.00 per...

1-2 Years of Experience ( IT Domain) - Good oral and written communication - Basis service desk & ticketing tool knowledge - Should have knowledge of Ms Office and basic operating of computer - Should be available to work on weekend and public holiday - Report preparation (on need basis) Experience on SLA, Service request, escalation,...

Graduates (both freshers as well as those with upto 4 years of experience) can apply. Good command over English is required. Job Profile: Managing client queries pertaining to compliances with various labour laws in India. Compensation will be based on the merit of the applicant. - Employee is eligible for all applicable Labour Law benefits. **Job...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Who you are: As the IT Coordinator - AMB & APAC you are responsible to deliver...

**Job description** - Experience: 1 year to 3 year **Job description**: - Ensuring that clients needs are met as the project evolves. - Break projects into doable actions and set timeframes. - Monitor project progress and handle any issues that arise - Act as the point of contact and communicate project status to all participants - Work with the Project...

**Roles and Responsibilities**: - Assign complaints/request to the respective team/vendor and get the job closed within given timeline - Ensure Service Level Agreements (SLAs) are met to maintain high-quality service - Escalate issues as needed. - Coordinate with vendors for PMS activities - Coordinate with vendor for timely submission of Invoice. - Take...

JLL supports the Whole You, personally and professionally. Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Cooperate, coordinate and communicate with...

Hardware and Networking - Printers and Toners - IT hardware Procurement - Internet lines, CCTV, Firewall, Switches, NAS Drives - Helpdesk and Remote support, Meetings - Preventive maintenance, UPS, and coordination with vendors - Inventory management Experience 3-4 years, Age less than 28-30 Qualification - Preferably with technical education (Diploma in...

**System Administrator** **Experience Range - **2-3 years **CTC - **3-4 Lacs **Job Location - **Goregaon East, Mumbai **Skill set required**:Firewall, BCP & DR, Helpdesk, Branch Connectivity & Server Administration **Responsibilities**: - Managing Servers, Storage & VM environment, - Experience in Managing Active Directory, DNS, DHCP and GPO. - Hands...

CannonDesign has an exciting opportunity for an IT Coordinator based in our Mumbai, India office. Take a look at the description below. If you think your skills and experience, make you a good match for this position, we'd love to hear from you. We're looking for creative, curious, empathetic people to join our Living-Centered Design movement. ABOUT OUR...

Office Location - MIDC, Andheri (East) / Working days - Monday to Friday Job Timings - 12:30 p.m.to 9:30 p.m. (UK process) Fresher are welcome with excellent comm skills Job Summary: - Calling client to introduce our company. - Booking Engineer appointment. - Co-coordinating with Engineer’s on each job and updating the system. - Follow up with the...

Provide travel assistance including booking flights, accommodations, and transportation. - Handle inquiries and resolve issues related to travel arrangements - Prepare and maintain MIS reports related to travel expenses, bookings, and trends. - Assist in budgeting and forecasting for travel-related expenses. - Coordinate with travel agencies and vendors -...