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Customer Care Executive Role

2 months ago

Hyderabad, India Nspira Management Services Full time

**Customer Care Executive Role**:
7 vacancies

Location
- PSR Prime Tower, DLF Cyber City, Gachibowli.

Exp - 0 to 3 yrs. (Telugu, Hindi, English)

**Roles and Responsibilities**:
Manage large amounts of inbound and outbound calls in a timely manner

Follow communication'- “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our call centre database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets"

**Preferred Skills**:
Verbal communication

Phone skills

Listening

Data entry skills

People skills

Informing

Customer focus

Customer service

Attention to detail

Professionalism

Desired Skills:
Ability to multi-task, set priorities and manage time effectively

If interested, please share latest resume or walkin for interview PSR Prime Towers Rd, DLF Cyber City, Gachibowli, Hyderabad

contact - HR - Vikas Reddy,

No-+91-8179881037

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,086.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8179881037
Expected Start Date: 09/06/2023

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