Customer Care Executive Role

1 week ago


Hyderabad, Telangana, India Nspira Management Services Full time

Customer Care Executive Role:

7 vacancies

Location

  • PSR Prime Tower, DLF Cyber City, Gachibowli.
Exp - 0 to 3 yrs. (Telugu, Hindi, English)

Roles and Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication'- "scripts" when handling different topics

Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our call centre database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets"

Preferred Skills:

Verbal communication

Phone skills

Listening

Data entry skills

People skills

Informing

Customer focus

Customer service

Attention to detail

Professionalism

Desired Skills:
Ability to multi-task, set priorities and manage time effectively

If interested, please share latest resume or walkin for interview PSR Prime Towers Rd, DLF Cyber City, Gachibowli, Hyderabad

contact - HR - Vikas Reddy,

No

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹8, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift
  • Weekend availability

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

  • Technical support: 1 year (required)
- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:

  • Hindi (required)
  • English (required)

Speak with the employer
Expected Start Date: 09/06/2023

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