Customer Care Executive

6 months ago


New Delhi, India Celebratejobs Full time

Profile: Customer care executive (CCE)

Process: US Inbound

Shift: Night Shift

Time: 9:00pm to 6:00Am

Off: Roster Off

Location: Mohan Estate, near to Sarita Vihar, South Delhi

Roles & Responsibilities:

- Handle incoming customer call.

Resolve their computer, printer and scanner related queries.

Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

Have to do upsell as well.

Working days - 6 days.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)



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