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Front Office Associate
2 months ago
Build and maintain relationships with internal and external customers.
- Monitor registration and admission standards followed by the team and submit reports as required
- Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- Updating new tie-ups as part of business relations.
**Requirement**
- Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- Regular updates to be provided to the team members.
- Ensuring that the team is skilled, competent and motivated to perform its duties.
- Ensure adequate manpower at all counters
- Qualification : Any UG or PG Degree
- Female only
- Flexibility to work on Weekends.
- Experience around 1 to 5+ years & having prior experience in Healthcare or Skin Clinic will be an added advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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