Specialist - Integrated Facility Management

1 week ago


Mumbai India IDFC FIRST Bank Full time

Job Title:Specialist - Integrated Facility Management

Function/ Department:Corporate Real Estate & Services

Job Purpose:

The role entails primary responsibility for managing all Infra and facilities management services of the bank - while ensuring operational efficiency. This is a vital role which is accountable for the smooth functioning of the day-to-day maintenance and facilities of the bank and contributes to maintaining overall operational efficiency and effectiveness.

Roles & Responsibilities:

  • Manage essential services such as reception, security, maintenance, mail, archiving,
  • cleaning, catering, waste disposal and recycling.Ensure that basic facilities are well-maintained.
  • Implement performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
  • Ensure that facilities meet compliance standards and government regulations.
  • Support in planning for the future by forecasting the facility's upcoming needs and requirements.
  • Adhere to the reporting procedures as per bank's standards and requirements.
  • Supervise facility refurbishment and renovations and any necessary replacements and repairs.
  • Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.
  • Prepare documents to put out tenders for contractors.
  • Liaise with external vendors to ensure efficient administrative services.
  • Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site.
  • Plan and monitor appropriate facility management staffing levels, ensure efficient utilization.
  • Provide training to on-site teams on equipment procedures and implementation. All desired training is completed as per schedule.
  • Communicate workplace safety precautions to employees.
  • Develop contingency plans in case of uncertain situations, such as equipment breaking down unexpectedly.
  • Capture and share best- practice knowledge amongst the team.
  • Collaborate with the business/ support units and provide them with requisite materials and services that help them in their day-to-day operations.
  • Keep abreast with global market trends and competitor strategies in key markets.
  • Monitor key parameters on productivity, hiring quality and costs via maintaining relevant scorecards.
  • Attract and retain best-in-class talent for key roles in their reporting structure.
  • Ensure adherence to benchmarks/processes set up for finalizing commercials and other key parameters.

Education Qualification:

Graduation: Any Graduation.

Post-graduation: Any Post-graduation.

Experience:5 to 10 years of experience in Facility Management.


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