Service Manager Rolling Stock

4 weeks ago


Kanpur, India Asa Bhanu Technical Services Private Limited Full time
1. Overall, in-charge of the site and reports to PM.
2. All members of the site report to him and all the related project members and related support departments contact him.
3. He is responsible for all the site matters/issues, such as Technical, Billing targets, Delivery, Quality, Site Budget control,Team etc.
4. Company Initiatives (IRIS, Option items, productivity improvements)
• Team Training, Evaluation and Recognition.
• Timely submission of all periodic Reports (Daily, Weekly, Monthly, Quarterly and Annual).
• Daily report submission by 9-00AM,
• Weekly Report every Monday
• Monthly Report on every month 3rd evening (The draft of the monthly report shall be sent to PM before 1st of every month and the same is reviewed and returned by 2nd evening by PM.)
• Quarterly and Annual Reports on 7th evening for the previous Quarter or Annum
• Prepare Roster plan and ensure Manpower allotment to alternative works in case of delays in Train availability. At the beginning of each Shift, any changes in Manpower schedule from daily report shall be informed to client with the support of the Supervisor in the shift.
• Identifying, preparing Issues/Action items list and then following them and resolving.
• Take opportunity to discuss at least once a week with client on Reports and Issue and Action items list.
• Arrange Photographs on a daily basis for incorporating in Reports to client by mail.
5. Attending Customer meetings and preparing MOM and informing to HO without delay about the Customer intentions and plans and follow-up. Likewise inform and interact with customer for the support needed from him with intimation to HO as needed.
6. Coordinate, Collaborate and Communicate in writing with Customer sections such as PPIO, OCC, Shunters, Stores and Depot management politely and continuously. Ensure timely availability of Trains, consumables and Tools and sort out any difficulty. These items shall be considered in Weekly and Monthly reports
7. Attend internal meetings: Biweekly for every 15 days and Monthly meeting.
8. Interact with SQM, Sr.Supervisor and team members and ensure, Team discipline, Productivity, Quality Collaboration, Continual improvements and Customer satisfaction.
9. He is in-charge of up keeping the Documentation at site. Necessary files to store letters and Mails sent to customer, File to store Daily. Weekly, monthly, Quarterly and Annual Reports, File to store correspondence with Stores, File to store correspondence with respect tools, File with respect to PPIO, OCC and Shunters, File to store Train wise maintenance activity, Serial no and year of Manufacturing of equipment train wise, File for maintenance record of Depot equipment wise, Creation of files in Computer to store Photographs, HO correspondence file, Visitors book, File for Tools, PPE, First aid kit, etc.
10. Tools, Computers, Internet facility, First-aid kit, etc., are checked regularly once a week.
11. Productivity and work efficiency shall be maintained. Unnecessary movement of workers and wastage of time shall be prevented.


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