Service Engineer

3 weeks ago


India Mantras2success Consultants Full time
Job Description:Job Description:
We are looking for a highly motivated and technically proficient Service Engineer to providetechnical support and service for solar systems installed at residential and commercial sites inAhmedabad. As a Service Engineer, you will be responsible for troubleshooting, diagnosing, andresolving technical issues related to solar energy systems. Your expertise will play a crucial role inensuring the smooth functioning and optimal performance of our solar installations.
Responsibilities:
.Respond promptly toservice requests from residential and commercial customers regardingsolar system issues.
.Conduct thorough inspections and diagnostics to identify the root causes of systemmalfunctions or underperformance.
.Perform repairs, replacements, and maintenance activities on solar panels, inverters,batteries, wiring, and other system components.
.Coordinate with the installation team to rectify any installation-related issues that mayimpact system performance.
.Collaborate with the sales and customer service teamsto address customer queries andprovide technical guidance as needed.
.Maintain accurate records of service activities, including detailed reports on systeminspections, repairs, and replacements.
.Stay updated with industry trends, product advancements, andbest practices to enhancetechnical knowledge and skills.
.Adhere to safety guidelines and practices while working on solar energy systems.
.Ensure customer satisfaction by providing timely and efficient service, resolving issueseffectively, and deliveringexceptional customer support.
Qualifications and Skills:
.Degree or diploma in Electrical/Electronics Engineering or a related field.
.Previous experience in servicing and troubleshooting solar energy systems is highlydesirable.
.Strong understanding of solar energy principles, including PV modules, inverters, batteries,and electrical systems.
.Proficient in diagnosing and resolving technical issues related to solar energy systems.
.Familiarity with relevant tools, equipment, and software used in the solar energy industry..Excellent problem-solving and analytical skills to identify and resolve complex technicalproblems..Effective communication skills to interact with customers and provide clear explanations oftechnical concepts.
.Ability to work independently and prioritize tasks in a fast-paced environment.
.Strong attention to detail and commitment to delivering high-quality service.
.Valid driver's license, 2 wheelerand willingness to travel to customer sites in Ahmedabad
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