International Voice Process Executive
3 weeks ago
Experience :- Fresher
Location :- Shivaji Nagar, Pune
(Fluent English Communication Is Required)
Job Description :-Responsibilities and Duties:
The primary responsibilities of a Customer Service would be:
Manage large amounts of incoming and outgoing calls / Emails/ Chats
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer care experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
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