Customer Service Representative I

2 weeks ago


Bengaluru, Karnataka, India myGwork Full time

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work Schedule Third Shift (Nights) Environmental Conditions Office Job Description Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer. As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include: Responding promptly and efficiently to customer inquiries via email Resolving customer complaints and ensuring customer satisfaction Processing orders, forms, applications, and requests accurately and promptly Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with internal departments to ensure customer needs are met Identifying and assessing customers' needs to achieve effective solutions Providing product information and recommendations to customers Ensures that performance metrics / SLAs are met Ensure adherence to all internal / external processes defined To be successful in this role, you must possess the following qualifications and skills: A proven track record of delivering flawless customer service Excellent written and verbal communication and interpersonal skills Excellent problem-solving skills and a customer-centered approach Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in using customer service software and tools Preferably Bachelor's degree (Arts, Science, Commerce, Business Administrations) 0 – 1 year experience Flexible to work the night shift What sets this opportunity apart is our commitment to fostering an inclusive and collaborative work environment. At Thermo Fisher Scientific Inc., we value diversity and believe that a diverse workforce drives innovation and success. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life. We are also committed to providing reasonable accommodations and adjustments to individuals with disabilities to ensure their equal participation in the recruitment and selection process. If you require any accommodations or adjustments, please let us know, and we will be happy to assist you. Join our exceptional team and be a part of our mission to make a positive impact on the world. Apply now and seize this unique opportunity to grow professionally and contribute to a world-class organization



  • Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

    Job DescriptionJob Description :Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeAre you ready to embark on an exciting career as a Customer Service Representative I Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission...


  • Bengaluru, Karnataka, India Mouser Electronics Full time

    Title Customer Accounts Representative I Location India Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas USA and regional Customer Accounts Departments to provide customers with the best possible service and support ACCOUNTABILITIES ESSENTIAL...


  • Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you ready to embark on an exciting career as a Customer Service...


  • Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

    Job DescriptionJob Description :Work ScheduleThird Shift (Nights)Environmental ConditionsOfficeAre you ready to embark on an exciting career as a Customer Service Representative I Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious...


  • Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

    Job DescriptionJob Description :Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeAre you ready to embark on an exciting career as a Customer Service Representative I Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Job Overview">Greetings from 24/7.ai, where we are currently running an international semi-voice process recruitment drive. At our Bangalore Mega job drive, you will have the opportunity to join a dynamic team and work in a rotational night shift schedule.">About Us">We are 24/7 Customer Private Limited, a leading company in the BPO industry. Our mission is...


  • Bengaluru, Karnataka, India Organo Mart Full time

    Job DescriptionRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Ludhiana. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Qualifications- Customer Service Representatives and Customer...


  • Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full time

    **The Role**We are seeking a highly skilled Customer Service Representative I to join our team. As a key member of our customer-facing team, you will play a crucial role in providing top-notch service and support to our valued clients. Your main responsibilities will include:Responding promptly and efficiently to customer inquiriesResolving customer...


  • Bengaluru, Karnataka, India Workafy Full time

    About Workafy:Join Workafy, a freelance marketplace connecting 500,000+ professionals with global opportunities. Work on projects that match your skills, anytime, anywhere.Job Description:Seeking dedicated Customer Service Representatives to assist clients in handling inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:Respond to...


  • Bengaluru, Karnataka, India Tesco Hindustan Service Cente Full time

    Our TeamTesco Hindustan Service Centre is a diverse and inclusive team, passionate about delivering excellent customer service. We are committed to making a positive impact in the lives of our customers and colleagues alike.Job DescriptionWe are seeking a talented CEC Service Representative to join our team. As a CEC Service Representative, you will provide...


  • Bengaluru, Karnataka, India TE Connectivity Full time

    Job DescriptionAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions....


  • Bengaluru, Karnataka, India Nouman Kalladathu Proprietor of Delphic Jobs Full time

    About the RoleWe are currently seeking a skilled Domestic Customer Support professional to join our team. In this role, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include responding to customer inquiries, resolving issues efficiently, and ensuring complete satisfaction with our...


  • Bengaluru, Karnataka, India NoBrokerHood Full time

    Job DescriptionLocation - BangaloreCTC - Upto 3LPA Fixed + VariablesQualifications- Customer Service Representatives, Customer Support, and Customer Satisfaction skills- Customer Service and Customer Experience skills- Excellent communication and interpersonal skills- Problem-solving and conflict resolution abilities- Ability to work in a fast-paced...


  • Bengaluru, Karnataka, India EXL Service Full time

    **About the Role:**This is an exciting opportunity to join our team as a Billing Operations Coordinator. In this role, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries are addressed in a timely and efficient manner.You will work closely with various departments to support customers and perform tasks...


  • Bengaluru, Karnataka, India S2A Online Full time

    Company OverviewS2A Online is a leading IT staffing and recruitment company with 51-200 employees. We specialize in providing top-quality IT services and IT consulting to businesses worldwide. With our headquarters in Bangalore, we are at the forefront of the booming IT industry in India.Job OverviewS2A Online is looking for a proactive and customer-focused...


  • Bengaluru, Karnataka, India Ez 4 Business Solutions Full time

    Company OverviewEz 4 Business Solution is a new generation recruitment consultancy firm that provides end-to-end recruitment assistance. Our goal is to match the right set of skills to drive business efficiency for our clients. With a team of 2-10 employees, we have successfully helped numerous companies find top talent to ensure their business runs...


  • Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Customer Service Representative - IT. As a member of our team, you'll be responsible for providing exceptional customer service and technical support to our clients. You'll work closely with our back-office teams to handle escalations and provide solutions to complex problems.You'll have...


  • Bengaluru, Karnataka, India BCD Travel Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. In this role, you will be responsible for providing exceptional customer service and support to our clients.You will be the first point of contact for clients, responding to their queries and concerns in a timely and professional manner....


  • Bengaluru, Karnataka, India Convin Full time

    Job DescriptionAbout Us:We are Convin, a conversation intelligence platform founded by IIT Delhi Alumni. Our mission is to empower one million salespeople with the power of AI to learn from their own conversations and close bigger, better, and more sales.Your Roles and Responsibilities:Promptly respond to customer queries via email, live chat, video, and...


  • Bengaluru, Karnataka, India Indkal Technologies Pvt Ltd Full time

    Job Summary: We are seeking a Customer Service Representative to handle inbound and outbound customer calls professionally and efficiently. The ideal candidate will possess strong verbal communication skills in English, with Hindi being compulsory. Key Responsibilities: Listen to customers' inquiries and provide accurate information and solutions Assist...