Customer Service Representative I

3 weeks ago


Bengaluru, Karnataka, India Thermo Fisher Scientific Full time
Job Description

Job Description :

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Are you ready to embark on an exciting career as a Customer Service Representative I Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer.

As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include:

- Responding promptly and efficiently to customer inquiries via email

- Resolving customer complaints and ensuring customer satisfaction

- Processing orders, forms, applications, and requests accurately and promptly

- Keeping records of customer interactions, transactions, comments, and complaints

- Communicating and coordinating with internal departments to ensure customer needs are met

- Identifying and assessing customers needs to achieve effective solutions

- Providing product information and recommendations to customers

- Ensures that performance metrics / SLAs are met

- Ensure adherence to all internal / external processes defined

To be successful in this role, you must possess the following qualifications and skills:

- A proven track record of delivering flawless customer service

- Excellent written and verbal communication and interpersonal skills

- Excellent problem-solving skills and a customer-centered approach

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficiency in using customer service software and tools

- Preferably Bachelor's degree (Arts, Science, Commerce, Business Administrations)

- 0 - 1 year experience

- Flexible to work the night shift

What sets this opportunity apart is our commitment to fostering an inclusive and collaborative work environment. At Thermo Fisher Scientific Inc., we value diversity and believe that a diverse workforce drives innovation and success. As an equal opportunity employer, we welcome applicants from all backgrounds and walks of life.

We are also committed to providing reasonable accommodations and adjustments to individuals with disabilities to ensure their equal participation in the recruitment and selection process. If you require any accommodations or adjustments, please let us know, and we will be happy to assist you.

Join our exceptional team and be a part of our mission to make a positive impact on the world. Apply now and seize this unique opportunity to grow professionally and contribute to a world-class organization

  • Bengaluru, Karnataka, India Thermo Fisher Scientific Pte Ltd Full time

    Job DescriptionJob descriptionAs a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include:- Responding promptly and efficiently to customer inquiries via email- Resolving customer complaints and ensuring...


  • Bengaluru, Karnataka, India myGwork Full time

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you ready to embark...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company OverviewContacting existing customers as well as prospective customers is a key responsibility for the role. As a customer service representative, you will be interacting with clients to understand their needs and provide them with relevant solutions.Salary InformationThe salary range for this position is between INR 2.9LPA and INR 4.0LPA. This...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    At 24/7 Customer Private Limited, we're committed to delivering exceptional customer experiences through our international BPO in Bangalore. If you're passionate about making a difference in the lives of customers, we invite you to explore this exciting opportunity.Job OverviewWe're seeking highly motivated individuals to join our team as Customer Service...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    **Company Overview**[24]7.ai is a global leader in customer engagement, providing innovative solutions to help businesses succeed. As a [24]7.ai team member, you will be part of a dynamic and fast-paced environment that values innovation, collaboration, and excellence.**Job Description**We are seeking a skilled Customer Service Representative to join our US...


  • Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you ready to embark on an exciting career as a Customer Service...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    We are seeking a skilled Customer Service Representative to join our team as an International Process Executive. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.Job OverviewAs an International Process Executive, you will be responsible for handling customer...


  • Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

    Job DescriptionJob Description :Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeAre you ready to embark on an exciting career as a Customer Service Representative I Look no further than Thermo Fisher Scientific Inc. We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    **Company Overview:**We are a dynamic company dedicated to providing exceptional customer service. Our team is committed to delivering high-quality solutions to our clients.Salary: The salary for this position ranges from INR 3,50,000 to INR 6,00,000 per annum, with additional incentives and benefits.**Job Description:**This role involves handling calls from...


  • Bengaluru, Karnataka, India ResultsCX Full time

    Job DescriptionWork onsite in our Bengaluru officeAre you looking for a rewarding, exciting, and challenging career in Customer Service At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer...


  • Bengaluru, Karnataka, India myGwork Full time

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you ready to embark...


  • Bengaluru, Karnataka, India Size Up Software Services Full time

    Company Overview:Size Up Software Services is a dynamic company providing 24/7 US process support for emergency locksmith services. Our team is dedicated to delivering exceptional customer experiences.Job Summary:We are seeking a skilled Customer Service Representative to join our fast-growing team. As a Customer Service Representative, you will be...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview24/7 Customer Private Limited is a leading organization in the customer support industry, providing unparalleled service to clients across the globe. We are committed to delivering exceptional quality and ensuring customer satisfaction.


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview:[24]7.ai is a leading provider of customer experience technology solutions. We help businesses around the world deliver exceptional customer experiences across multiple channels, including chat, voice, and email.Salary and Benefits:We offer competitive salaries and a range of benefits to support the well-being of our employees. These include...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview[24]7.ai is a leading provider of customer experience technology and services. Our mission is to help businesses deliver exceptional customer experiences across all touchpoints.


  • Bengaluru, Karnataka, India Finnovation Tech Solutions Private Limited Full time

    Job Title: Customer Care ExecutiveWe are seeking a dynamic and customer-focused individual to join our team. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring a positive customer experience.Key Responsibilities:Handle incoming customer calls professionally and efficiently.Make...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview[24]7.ai International Semi-Voice Process is a leading company in the customer support industry, providing innovative solutions to clients worldwide. We are committed to delivering exceptional service and building long-term relationships with our customers.Job DescriptionWe are seeking a highly skilled and motivated International Customer...


  • Bengaluru, Karnataka, India White Force Group Full time

    We are looking for a highly motivated and organized individual to fill the role of Customer Service Representative. As a Customer Service Representative, you will be responsible for managing client relationships and providing exceptional support services.About the Role:Job Description: You will be responsible for handling client inquiries, responding to...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    About UsGreetings from 24/7.ai India, a leading provider of customer experience solutions.Job OverviewWe are seeking highly motivated and skilled individuals to join our team as International Premium Chat and Voice Process representatives. As a representative, you will be responsible for delivering exceptional customer service to our clients' customers.Key...


  • Bengaluru, Karnataka, India Kotak Mahindra Bank Full time

    Job Title: Customer Service RepresentativeAbout the Job:We are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for contacting customers to inform them about our products or services using customized scripts.Key Responsibilities:Contacting customers to...